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January 2024 by Laura Chacon
Not going to lie, I do 99.5% of my banking online. I have multiple accounts with GECU and have never had an issue. Recently moved and went into the upper valley location for the first time. Service agent in front was quick to try to assist me but as I needed a cash withdrawal I was directed to the virtual tellers in back. I'd never used one of these nifty machines but... virtual call connected with my teller quickly and she walked me through the process (simple, easy, painless). As I left service agents in front asked if I had any issues and wished me good night. So... some new technology to tackle but the same great service I have always received from them.
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July 2023 by Diego Contreras (No Nickname)
Lines can sometimes be long, but overall the service provided is good. Parking can be hard sometimes.
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July 2023 by Master Shadow209 (No Nickname)
Lines can sometimes be long, but overall the service provided is good. Parking can be hard sometimes.
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May 2023 by vanessa flores
My first time at GECU and young lady Britney assisted me. Very friendly and helpful..
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April 2023 by Federico Robles
Terrible customer support. Couldn’t get ahold of a GECU representative at all.
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April 2023 by Sylvia Jean Pedregon
Went inside. Got cash and made a transfer.
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April 2023 by Sergio Gonzalez
They don’t answer
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February 2023 by Robert Rodriguez
Every time I call I end up waiting for 2hrs to get someone to pickup the phone. No one ever answers. I’ve been with GECU for years but not anymore. ?️GECU has horrible customer service!
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December 2022 by Robert Saavedra
A quick in and out to take care of business. Employees are very helpful if needed.
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January 2022 by Dark Kingdom Gaming
I really wish I could give a absolute negative number cause this place is trash they claim to help you yet they charge you all these things on your loans and your balance is never dropping I have paid a year and some odd months off my car note and guess what. Not a single dime has gone towards what I owe NOPE IT WENT TO COLLATERAL PROTECTION!!! yet I have that with my full God forsaken insurance coverage through USAA! BUT NO ONE IS GOING TO REFUND MORE THEN THEN 330. DANG DOLLARS FOR THREE MONTHS WORTH EVEN THOUGH I HAVE PROVIDED COVERAGE SINCE THE DAY I LEFT WITH THIS CAR!!!!! I MEAN HELLO!!! I HAVE TO HAVE IT TO LEAVE THE DAMN CAR LOT!!!!!
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October 2021 by Araceli Conner
Good. For a busy Friday, the tellers were fast and friendly.
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July 2021 by Lupita Mendoza
The ATM ate my card. Second time happening at Gecu. I'm so tired of this place!
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July 2021 by Power Tools
GECU going down the drain in their customer service department .avoid
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June 2021 by Aria Dorband
I really wish I could give a absolute negative number cause this place is trash they claim to help you yet they charge you all these things on your loans and your balance is never dropping I have paid a year and some odd months off my car note and guess what. Not a single dime has gone towards what I owe NOPE IT WENT TO COLLATERAL PROTECTION!!! yet I have that with my full God forsaken insurance coverage through USAA! BUT NO ONE IS GOING TO REFUND MORE THEN THEN 330. DANG DOLLARS FOR THREE MONTHS WORTH EVEN THOUGH I HAVE PROVIDED COVERAGE SINCE THE DAY I LEFT WITH THIS CAR!!!!! I MEAN HELLO!!! I HAVE TO HAVE IT TO LEAVE THE DAMN CAR LOT!!!!!
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April 2021 by Daniel Urquidi
The guys at the machine cant seem to grasp the line that is formed, because of all the talking they normally do.
