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November 2023 by Sybs Quigtar
Owner and staff are awesome and very caring! They make sure your satisfied with their service. Never once have I had an issue with their service. I’ve been going there three years. My nails and pedi always look great and I get many compliments! Friends and family go there as well!Services: Pedicure
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November 2023 by Jeanelle Owings
Where do I begin... So first off there is nothing “happy” about this place, based upon our experience.My niece is a new mom and she had never had a pedicure in her life. She is a nurse so she required a very short simple manicure. She called five different salons to price check and this place supposedly had the best prices.She got a French tip, pedicure and a French tip manicure, both very short, which took under an hour and from our understanding should’ve been a $50 job, total.I got a regular pedicure with a polish nothing special. A short, quick acrylic set—Far-less intricate than anything acrylic I’ve ever gotten. The most I have ever paid for fingernails/nail art, which lasted weeks and was both professional and beautiful, was $50, plus tip.When I went up to the register to pay, the man who apparently owns or was managing told us that we owed him $275 total.I was blown away, but I didn’t want to upset my niece or cause a scene. As we walked out to the car, we started to chat and realize that we both were equally shocked, appalled, and unhappy.First off the misleading/lying/false advertising over the phone which is why we chose to drive several miles to them, rather than one of many other options. Second, subpar work, which about four times the amount it should’ve been. I saw they were locking up the shop so as the owner came out, I respectfully confronted him and asked how on earth he came up with those prices? He fumbled his words trying to tell her that her french tip was based on length…and you’ll see from the photos it’s just about the shortest one you can get.I was trying not to be disrespectful but I asked him how and why he thought he could get over on people in that manner? Getting to provide a service—especially a beauty one is a really special exciting field to work in and visit as a treat.They crushed someone on her first visit, literally overcharged us to the point that we consider calling the cops because we felt robbed.Rather than cause a scene and be ugly we got in the car to leave. Immediately we saw that he was in his car with his headlights on, pointing at us watching the entire time. He then proceeded to follow us out of the parking lot. At that point it was not only violating, butscary. Part of me felt like we were racially profiled. Perhaps he’s just an unscrupulous swindler who took advantage of us, and likely others.We are brand new to the El Paso area and over the past couple of days I have found what appeared to be far superior salons with clear-cut, understandable, pricing, presented to you upfront. I really want my money back. Supporting a business like this disgusts me, viscerally. I want people to read this and never ever have to go to this experience. Not all of us can afford to do this regularly, so to be taken advantage of so severely, it’s not only uncalled for, but disheartening and demeaning on many levels.To the other readers, what would you do, how would you feel? What is the correct course of action here? I do not believe that this was an isolated act and that he should just get away with what he did. Obviously, we will never go to this salon again. We will tell everybody that we know exactly what we experienced.People like this do not deserve to have thriving Businesses. This is the type of sneaky, lying, covert, supposed to be capitalism? Way to contribute to a negative emotional economy.Had we known this establishment took joy in being cruel and grimy, we could’ve saved time and money. Our nails would look better and so would my bank account. Shame on this business. I implore you to make this right. Being a bully and pointing your headlights at us and following because you more or less lied to us and robbed us is sick and wrong, So is how you cheated us. What is your plan to remedy this?Regards,Jeanelle
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November 2023 by Celina Fuentes
I got my nails done here two weeks ago after I left I noticed a weird pain on my big toe, I thought it was normal soreness then the acrylic nail fell off and I noticed this black stuff under! The girl that did my nails was new idk if she did know how to properly do nails since she was struggling with the acrylics on my hands too. But definitely will not come back I hope I didn’t catch a fungus or anything here! It is most definitely not a bruise I didn’t hit myself the pain started after I left this place!
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October 2023 by italia pacheco
Great service!! Just did a walk-in with my mom to get our nails and pedicure done. The staff were nice and did a job well done.Love how my nails look. And the chair massage was a bones!!Services: Nail art
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August 2023 by Samantha Aguirre
Requested an acrylic full set and it seemed as the lady didn’t really know what she was doing. My nails did not come out smooth, instead with bubbles on all nails. Then she smudged my pinky nail leaving a stain, acknowledged the stain on my nail and didn’t even bother fixing it as she seemed to be going as fast as she could to get the next person in. Complete lack of quality service and poor etiquette. Can’t wait to get these nails off!Services: Acrylic nails
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June 2023 by vane 1083
1st time here and will be coming back. It was a special treat for my mother for her birthday and they made her feel like royalty. She is an elder lady and a bit fragile. They were very gentle and made sure she was always comfortable. My pedicure was absolutely relaxing and amazing. They took my soon to be ingrown out beautifully.
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June 2023 by Emma Yarbrough
Did an amazing job and made my nails look so pretty and clean! The staff were so friendly and the person doing my feet and nails always made sure I felt comfortable, overall an amazing place with their staff, prices, and work. :)Services: Nail art
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June 2023 by Tabitha “Tabitha” Hudnall
I absolutely love getting my nails done at Happy Nail & Spa. I had acrylics for 9 months and never had an issue with lifting or breaking. I have never had an issue with the skin around my nails being irritated. My nails receive a lot of complements.I decided to go back to my natural nails (easier to type) and I was impressed that my natural nail was not fragile or damaged. I had the gentleman apply gel polish and it was flawless.I have also gotten pedicures here and they have always done a fantastic job.I go in as a walk-in so I see whoever is available and everyone has been very meticulous. I cannot say enough good things about this nail salon. If you are looking for somewhere to get your nails done I would 100% recommend them.
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June 2023 by Jessica Spence
I recently had the pleasure of experiencing the most incredible manicure and pedicure service at Happy Nails. From start to finish, my visit was nothing short of perfection, and I can confidently say that this salon deserves a glowing 5-star review.Upon entering the salon, I was greeted by a warm and friendly staff who immediately made me feel welcome. The ambiance was tranquil and elegant, creating a serene atmosphere that set the stage for a truly indulgent experience. The attention to detail in every aspect of the salon's decor was impressive, and I instantly felt like I was stepping into a haven of relaxation.The nail technicians at Happy Nails were not only highly skilled but also genuinely passionate about their craft. They took the time to listen to my preferences and provided expert advice on the best nail care routine for me. Their professionalism and expertise were evident in every stroke of the file and every brushstroke of polish.The manicure and pedicure treatment itself was an absolute delight. The technicians used top-of-the-line products and tools, ensuring the highest quality results. The attention they paid to hygiene and cleanliness was commendable, giving me complete peace of mind throughout the process.What truly set Happy Nails apart was the extra mile they went to make the experience truly luxurious. The hand and foot massage that accompanied the treatment was pure bliss, melting away any tension I had been carrying. The aromatherapy oils and lotions used left my skin feeling nourished and rejuvenated.The final result was beyond my expectations. My nails looked flawless, and the precision and artistry with which they were shaped and polished were truly impressive. The polish lasted exceptionally well, and I received countless compliments on the beautiful color and glossy finish.I cannot emphasize enough how delighted I am with the manicure and pedicure service at Happy Nails. The staff's professionalism, the luxurious ambiance, the meticulous attention to detail, and the exceptional final results make this salon a true gem. Whether you're looking for a little self-care or preparing for a special occasion, I highly recommend Happy Nails for an unparalleled pampering experience.Thank you, Happy Nails, for making me feel like royalty. I will most certainly be returning and spreading the word about your exceptional service. You have gained a loyal customer in me!
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June 2023 by Vanessa Quintana
First time here, and it was a great experience. The employees were very welcoming. I had a pedicure done. They begin from $35 up to $80. I chose the $45 option which includes trimming of nails, removing calluses, a leg and foot massage, and the painting of nails (not gel) The man did an excellent job. They have a reward/point system, so don't forget to enter your phone number when you arrive. The place is in the Cielo Vista Mall parking lot area, near the Men's Warehouse clothing store. It's the same shopping center.
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June 2023 by Kaela Rae
I went in and they were very sweet. The lady that did my nails name is Yen. She did such an amazing job. She was so thorough and efficient definitely recommend her. Literally the best nails I’ve ever hadService: Acrylic nails
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June 2023 by Sonia Howard
Great nail salon. Just love Luke’s work. He is very meticulous in shaping the nail. Been to a lot of places but his work is incredible. I will say you will definitely pay extra for designs…kinda of pricey
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May 2023 by Melissa G.
Made a last minute Saturday morning appointment--staff were accommodating and pleasant. We had two pedis that were relaxing, enjoyable, and left our feet smooth. My guy needed a lil more attention to buff out and polish his skin...staff went to work with no hesitation. Thoroughly enjoyed it. Clean and hygienic. Attentive to detail. Well polished. Unfortunately, didn't take a picture of the final product but our faces tell it all.. will be a returning customer for sure!
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April 2023 by JulieAnn Diaz
Yin (hope I’m spelling that right) was amazing! She had so much attention to detail, I’ve never had a manicure done so perfectly, and with no pain at all! Very gentle and she was super sweet!Services: Gel manicures
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April 2023 by Amber Harper
Outstanding work on my daughter's nails and beautiful art work on mine and my nieces. Great service thank you all!!!!
