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November 2022 by Mike Finer
I was assigned Holiday Moving Company by Fort Bliss transportation, and after reading reviews I was worried. Despite their previous reviews, their team Ricky and Pedro were extremely professional, courteous, and took care of packing and loading our home in two days. Holiday had a quality assurance representative come out and verify procedures were being performed correctly. I have had the Military move me three previous times and this has been the best experience for moving. Hopefully this review will put others at ease when being assigned this moving company with mixed reviews. Thank you for the great job!
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November 2022 by Jeremy Rossiter
They are moving my neighbors in as I type this, blocked a 2 lane, dead end road with their truck and have been unloading for 2 hours, making my wife an hour late for work. Not professional with no consideration for the neighbors of the people they are moving.Edit: it took another hour and a half for them to unload “the front of the truck”
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October 2022 by Shanna Proctor
If I could leave 0 stars I would. DO NOT USE THEM. They guys will steal from you in your own home and the company will side with their movers, even if you have evidence against them. If the military sends this company to your house, refuse it!
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December 2020 by kristina
I've had my furniture stored there for roughly 2 years and finally picked it up today. Everything is still in good condition and surprisingly doesn't even have an odor. The only thing that I would like to have changed is that the blanket or cloth that they wrap around your items are pretty gross and dingy. But other than that the two gentleman at the warehouse itself or very helpful when it came to loading up my truck .
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November 2020 by Pablo Vite
Experienced. Very professional with everything in the packing process.
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August 2020 by Mike Morgan
Great Customer Service office staff knowledgeable and friendly!!!
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August 2020 by Immac Pierre
I contacted the company to report a damage that was discovered after delivery and the General Manager Conner has the audacity to tell me that it was listed on my paperwork and that the drivers said they don't remember causing any damage to my property. I told him that I was willing to come up to his location to identify he told me no that due to COVID he can't. However COVID didn't stop the delivery and billing the military. And since he refused to have someone come to my apartment to do a review, the ladies in the claim department told me they can't go over him because he is the General manager. Not sure they still have a DoD contract to serve the military, but they are the worse. I would not recommend them and I think it's time for the military community to have a petition going to have them bar from doing service with the military. DLA should be aware and their cage number should be reported.
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July 2020 by MariaE Diaz
I have no review to offer. I cannot judge the company today. I have worked for Holiday Moving & Storage for 21 years (1990-2011) I was also fired in 2011 a month after my husbands death. It was under new management at that time. I can only say is that this company was the one with the military contract and there were no or very few complaints at that time. I do not know what happened with the new owner now and hope that somehow it will improve its current situations. All I can say is sorry that the company had bad reviews.
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June 2020 by Gustavo Márquez
Terrible service, a lot of our furniture was damaged. They sent a person that supposedly was going to fix it. He said he needed some money to buy some pieces that he needed, unfortunately I fell for his bs, gave him $50 and he never came back. I called him and he even blocked my number. Don’t trust a guy from that company named Frank Velez.
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February 2020 by John David
If I could select no stars then that would definitely be my rating; unfortunately, one star is the lowest it goes. Working with these movers has been a bad experience from the day of getting our things packed up and shipped off to the day we received everything. The truck and movers were running super late the day that they were supposed to take our stuff. Ironically we were told to stand by our home for them between the hours of 8 am - 6pm. Sure enough the household goods place called to ask if the movers where there already in which they weren’t and said they would arrive in 30 minutes (remember this started at 8 in the morning), in which they didn’t arrive until 2pm when they were supposedly only 30 minutes out. Understandably traffic and life is a thing so things happen but it seems like they were up to no good because upon their arrival they smelled of alcohol, especially the guy who seems that he’s the one in charge. During the process of moving our things they were very careless and marking things as scratched or damaged when they were brand new or not even damaged, to me it seems as though it was their safe space to mess things up. While loading things into their truck they dropped our dresser and who knows what else. Upon our shipment arrival we saw all the damage that was done, there wasn’t one thing that didn’t have a scratch or chip in it. Nonetheless it seems fair to say that they were careless from start. My best advice to everyone is don’t choose this company let them run out of business.
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February 2020 by Dillon Jordan
Tracked dirt through house and did not offer or want to clean. Clearly didn’t care about customer. Lack of effort.
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February 2020 by C C
Horrible company. They have no reguard for your belongings. This was a military move in which our things were placed in storage with them for a little bit. They took every bit of furniture apart that they could and lost the screws to everything. They were supposed to pick up all our packing materials once we unpacked everything. I wasted the whole day waiting for them on the day that they scheduled to pick it up, only to find out that they decided they would not pick it up. When our things were delivered, we discovered a suitcase full of clothes that does not belong to us. They refuse to pick it or try to find out whose suitcase it is that they delivered to the wrong place because they simply do not care. They have no reguard for their customers and their belongings. They should not be in business.
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November 2019 by Brian Reid
Honestly you hear horror stories. I let them do their thing honestly did a great job. no damage property and will see her within 48 hours
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August 2019 by Jim P.
This company is really really HORRIBLE!!!! Do not use! I am in the military and have moved many times and twice over seas. This is the most unprofessional, worst moving company I have ever seen. They did not pack our furniture correctly, used old dirty blankets instead of correct moving blankets. While at their storage, our expensive couches, leather and 2 other couches where not carried but pushed or dragged, and damaged all the bottoms of our couches. Our dining table was not properly packaged and scratched up. My expensive treadmill they did not package and put it in a crate with water hose and other garage items threw on top of the LCD screen. Every mattress we owned they managed to get dirty all over with dirt and grease. They crushed the back of my son's car bed. When bringing items into our home they didn't put anything down to protect floor and damaged our brand new floors. Warning, do not use this company they are horrible, they damaged almost everything we own.
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August 2019 by Cris Thompson
Don't do it!! Beg for someone else! Absolutely the worst packers I have ever had. Ruined so much stuff! Please listen to the reviews and ask for someone else!!
