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September 2023 by Lorenzo Monsivais
Good selection
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March 2023 by Edwin Daniel Rojas
I needed assistance to measure and buy a cable, but there was no, after 40 minutes they told me what was the next day, there was only one cash register in service,If they are not going to have assistance after 7pm, it would be better if they did not open at that time.
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November 2022 by Amos S.
I mean, this will be one of my shorter reviews. There's not much to say about Home Depot that will shock of awe anyone; we all know what it is. A place for the Gardner, contractor or even person that just dreams of some DYI projects around the house that you may not ever even start. But if you did start it, Home Depot is where that journey would begin. I was recently here a few times grabbing heavy duty extension cords and power strips so that we can re do our power distribution system for our racing team. After a few years of racing and traveling, our current cables and outlets used in conjunction with our generator were all beat up. It was time for some new stuff. And I was glad to help out the team by acquiring it all. It helps too that I'm the only one that gets military discounts, and Home Depot offers military discount, so it's a win win. I could help out the team, and do so cheaper than if they went to do it alone. Anyways, go get everything you need for that new project, or just go wander the isles and get lost in day dreams of what could be done. Well stocked shelves. Friendly and knowledgeable staff. Decent hours of operation. Military discounts.
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September 2022 by M4D's F.
Had a really bad experience with this store in specific. Management here is some of the worst, they do not know how to treat people. Wouldn't recommend to shop or work here, go to Lowes or Ace Hardware instead.
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April 2022 by jessie a.
Today was the last straw. What is it with the workers that you can never find them? Is their a secret door where they chill at? I don't know but tried going during my lunch hour to get some sealer and paint and I might as well have been looking for gold inside a McDonald's bag. I waited for over 20 minutes to get help and the only sales associate was on a lift truck moving stuff around. Besides never being able to find help, their stock is poor to say the least. What a waste of lunch hour. Unless you know what you need and where it's at this is a lost cause. Worst customer service. Only gave it 2 stars cause its closest to my house and have a big plant/flower selection.
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March 2022 by Sam U.
I was ready to give up on a project and an employee by the name of Oscar helped me figure it out. He went above and beyond and didn't stop until we found the right parts. Great customer service. Excellent attention to detail and made me feel confident again in my project.
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January 2022 by Zach W.
We purchased a GE dishwasher in October of 2021. Between parts and installation fee, we paid Home Depot over $150 to install the dishwasher. We have been having issues with the door not properly latching ever since they installed it. My wife was charged a $50 diagnostic fee by a GE vendor when we requested a service call to assess the door issue. The GE vendor determined that Home Depot improperly installed the dishwasher and thus GE will not fix without charging additional labor charges and equipment in addition to the $50 diagnostic fee. but Home Depot is refusing to take any ownership of the situation and blatantly refusing their responsibility. Hope the shoddy workmanship and lack of ownership is worth permanently losing a customer, a call to Corporate, and a complaint to the State of Texas' regulatory authorities.
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November 2021 by Kelly Nelson Pelletier
since buying a new home 3 months ago, we've spent a fortune here....have been VERY satisfied with the customer service, product, and return policy! AND... they fly the American flag! Thank you, home depot! ??????????????????
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November 2021 by Terry Kelly Nelson Pelletier
since buying a new home 3 months ago, we've spent a fortune here....have been VERY satisfied with the customer service, product, and return policy!
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July 2021 by Brandon L.
F****** return line is out the door. Please staff better. The line is so long I was able to do my taxes and do an online pick up at Lowe's.
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January 2021 by Diana Contreras
Bought an appliance on line at Home Depot . Com and the store won’t take it back... I give 1 star service. Zero star customer service Don’t I repeat don’t buy from here on line....after calling the 1-800 # they refuse to take the appliance back . Requested corporate num he kept giving customer service number. And stated it was policy not to take it back store# 853 assistant manager Melendez....
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December 2020 by Vanessa B.
My husband who has been a loyal customers for years will no longer give this location or any Home Depot location his business. We are appalled by the service we received by the ASM at the location. Their should be more customer service training with their employees who work at customer pick up.
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May 2020 by Haydee R.
Management and staff seem oblivious to a looming economic recession by treating customers worse than ever during COVID-19. Don't they realize their jobs are in danger??? Most every time I've gone, I end up walking away and opting for Lowe's or my local nursery instead. Requesting help with an item has always been met with an "if you don't see it there, we don't have it" -- said while they walk away as if saying "why do you pester me with stupid questions, don't you know I'm busy? And yet, things have even gotten even worse!!! I understand they have to comply with regulations, but does common human courtesy have to go out the window? Acting like prison guards will only run customers away.
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March 2020 by Ruben Ramirez
Home Depot SHOULD FOLLOW THE SAME CORONA VIRUS PROTOCALS.....THEY JUST LET EVERYONE PILE UP ON EACH OTHER. WE ARE ASKING SMALL BUSINESSES TO DO THEIR PART AND THE CITIZENS AS WELL, BUT WHAT ABOUT BIG BOX RETAILERS....THE STORE MANAGERS SHOULD BE HELD RESPONSIBLE AND THE CORPORATION LIABLE FOR THEIR LACK OF ATTENTION
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March 2020 by Annette Plascencia
I would like to say that I am HIGHLY disappointed in this store right now. My elderly mother unfortunately went into this store to make a payment in person (she mistakenly forgot to make her payment yesterday the due date) only to find that the store was crowded at about 4:30-5:00 on Sunday during a time when we have been asked to keep people to a limit of 10 and to practice social distancing. There was NO ONE EVEN ATTEMPTING TO ENFORCE IT! People were in lines right next to one another and no attends were asking people to give one another space or limiting people who go in. What a shame that this store is not trying to help us get through this very difficult time. Shame on you Home Depot.