H&R Block's tax professionals are knowledgeable and can handle various tax needs, including maximizing refunds. Customers can set up appointments at local tax preparation offices or work with tax consultants from home. The company prioritizes customer well-being by deep cleaning offices, disinfecting high-touch areas, and offering a Digital Drop-Off service for remote work. While customers generally praise the excellent service and knowledge of tax analysts like Francisca and Belinda, some express concerns about the high prices for tax preparation. Overall, H&R Block is known for its expertise in handling complex tax situations, such as those involving self-employment, small businesses, international income, and IRS audits.
Always the best customer service and knowledge when doing my taxes, but every year the price to prepare my taxes is way too excessive
March 2024
I want to congratulate Francisca from the Montana Ave branch in El Paso Tx, excellent service on her part, this is the second year in which she has helped me with my taxes.
February 2024
I had a great experiance and all my question were answered.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
