H&R Block offers professional tax services to meet various tax needs and maximize refunds. Clients can choose to set up appointments at local offices or use the Digital Drop-Off service to work with tax consultants from home. The El Paso office prioritizes client well-being by implementing safety measures such as deep cleaning and social distancing. Reviews highlight the staff's professionalism, knowledge, and friendliness, with many clients expressing gratitude for the support they received throughout the tax preparation process. Tax professionals are described as extremely helpful, compassionate, and dedicated to ensuring clients understand their returns. Specific consultants have been praised for their exceptional service, making the overall experience positive and informative. Overall, H&R Block stands out for delivering excellent service and support in tax preparation.
Great onsite help and experience, was not satisfied at all with online virtual option, was never contacted for follow up .
February 2024
Great service! Margarita Rodriguez is an amazing tax assessor. Will definitely be back next year to do my taxes.
July 2023
Denise Martinez was very professional and helped with everything I needed. I have identity theft as well and she was there step by step to help with everything i had to do. Couldn't have asked for a better person to help me out. Extremely helpful and Excellent Service! Thank you!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee