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March 2024 by Esmeralda Aguirre
Personally, I have had a very good experience carrying out my procedure with H&R. Lily Bustillos' attention has always been timely, attentive, she answers all my questions clearly and even looks for what is best for me.
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March 2024 by C T
For the second time I scheduled a virtual online meeting with a supposed tax preparation professional, which really needs to remove the word professional, and for the second time they were a no show. So after I set aside time to be at these meetings there is no sense of urgency to be prompt for one, secondly there is no other means of communication like an e-mail or a text message to say hey I'm running late or I'm having technical issues, and thirdly the second person I had to call in to ask “where are you?” could barely speak a word of English and I had to ask her four times the same question until I finally decided to ask for the manager of this store. Entirely frustrating experience and absolutely incompetent service. Why would they even offer this service if they can't follow through ? Calling Jackson Hewitt.
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March 2024 by Judith Castillo
Nice and friendly very on top of my needs done in a great timely manner
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March 2024 by Barbara Unruh
My tax preparer is always friendly, courteous, professional, and very thorough. I always have complete confidence in her work.
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January 2024 by Amber Lopez
Lilia Bustillos was great! She accommodated me in every way. I will be going back to H&R Block next year! I've also referred my friends and family! They made it so easy!
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May 2023 by Maya G
Did not properly file my taxes. I called several times to speak to a manager, manager never got back to me. They also do not honor their guarantee.
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March 2023 by Kenneth Slawson
Great customer service and professional attitude. Thank you
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February 2023 by Debbie R.
Reccomend H&R for filing. Ask for Lilly Bustillos. Very kind and sweet.
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May 2022 by 915 Boss
Very unprofessional booked my appointment at the same time as someone else and took them before me as if I was a walkin and charged top dollar never again..
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April 2022 by Gabby Iund
The services provided by Bill Harris, he's very knowledgeable and a very kind and wonderful person!
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April 2022 by Cornelia Wells
The quality of services given today was very good.
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March 2022 by Ezequiel Villegas
We felt that our tax preparation went well it was a very easy process and it was all because our H&R representative had all the skills he needed to do his job efficiently.
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March 2022 by Isabel Valentin
Professional and its the easiest way to have my taxes done, I've been coming here for years.
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March 2022 by Donald Coates
Everyone was so nice and made my visit pleasant.
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February 2022 by Danielle Medrano
Absolutely such great help and great customer service. Very friendly staff
