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March 2024 by Eric Hernandez
Excellent customer service.
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March 2024 by Angel Amabisco
Huge thanks to all the staff at H&R Block! My tax preparer was Laura and she was so sweet and easy to have a conversation with. I’ve filled my taxes at two different offices- one in El Paso and another in Las Cruces and I have never had a bad experience. This one however tops all of them as Laura really simplified the entire process to a college student. They were also generous enough to give me a discount! Big thanks to all the staff and rest assured, you will be taken care of.
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February 2024 by Chris Rincon
Tavares was extremely professional, helpful, and kept me informed throughout the entire process.
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August 2023 by Rick
Waste of time. Made a online appointment for in person appointment at 9am. Sat in the parking lot from 845 fo 915 after changing around my work hours etc to accommodate the appointment. No one ever showed up doors locked and no one answers the appointment phone number. HR block is the fast food joint of taxes and nothing has changed.
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April 2023 by Amos S.
It is HR Block and they do your tax prep for you. With the way taxes and tax law is constantly changing, and especially how it's changing in a way that HURTS most of us honest, taxing paying citizens, I find it increasingly stressful or even difficult to prepare my own taxes, for fear that I make a mistake and the government comes after me without consideration that I (we) are in fact hard working, tax paying, honest folks that simply made an error. Welp, in comes HR Block - yea I have to pay them as well (I don't get refunds - I'm in a bracket where federal taxes are of course garnished from my wages every single check at ridiculous amounts, AND, then I still have to pay [owe] each tax year end)... so, I suck it up and pay HR essentially for peace of mind. If THEY mess up my returns, they will pay the penalty / fee. Aside from that, it's software that runs their system and they basically just input your information and that's it... again, just paying a little to someone to take the blame if it's wrong and I get penalized
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March 2023 by Leo Sullivan
Naomi was fast like 24 hours completed and knowledgeable regarding my unique situation with US Railroad Retirement. $295 quite reasonable fee considering I've been charged twice that amount by LA CPA firm!
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May 2022 by Lisa James
The tax expert that helped me with my paperwork was very friendly and knowledgeable.
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April 2022 by Cecilia Cheek
Staff was very professional. The lady who helped me was very polite, and helpful!
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April 2022 by Rick Canada
Never had a problem. Very courteous and professional!
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April 2022 by Katherin Sar
Amy was fantastic. Caring, professional, and efficient
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April 2022 by Brandy Valdez
Great work friendly people
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March 2022 by Christopher Odom
Naomi Hommel is very knowledgeable she makes doing our taxes quick and easy, couldn't be happier.
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April 2021 by Rocio Hidalgo
Helped me out a lot and answered all my questions. Very fast as well since I was a walk in. Highly recommend!
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April 2021 by Sandra Jones
Very accurate knowledgeable also extremely very nice ladies.
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March 2021 by Doretha McDell
I am comfortable that taxes were done correctly.
