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May 2023 by Joshua Fuentes
Terrible service. Can never answer a simple call fir a simple question al I want to know is the status of my refund. What's so hard about answering a simple question.
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August 2022 by Bruce Tang
You guys hired 87K new employees and not 1 of them can answer a phone???? C'mon, man!
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July 2022 by Yolie Lambrick
I’ve been trying to get status of my refund that was mailed 1st of March. I tried several times via phone to speak with an agent and finally pressed the wrong button & got through to a person, however she was confused that I was calling for status of my refund and NOT making a payment. She transferred me to the refund dept. where an automated machine said that they were busy taking calls and to try back next day (which will most likely be the same message.). Interesting that you’re able to speak to someone immediately about paying them but no one to speak about your refund.? IRS should pay us interest for the delayed return
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July 2022 by Raul Dorado
Been trying to talk to a live person and all the phone numbers provided forwards me ? to an answering machine. I enter the info to follow up on my refund and doesn't provide me with a response. But I bet if I owed they would easily put a live person to call me. Bad service. It's been 6 months and still haven't received my refund and couldn't get thru on the 1800 number. Also They don't give you any info at the downtown fed building . Bad public service.
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June 2022 by makenzi mozz
Literally the worst service ever! Self help stations would be more efficient than the workers telling us to call a number to make an appointment that they know doesn’t work!
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June 2022 by C S
Worst ever can’t talk to anyone
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January 2022 by alex rodriguez
They gave me 100 dollars and took back 99
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November 2021 by Tyler Guillen
They never answer the phone and say due to high call volume they can't take my call . And there online service doesn't help at all
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July 2021 by Giovanni Rivera
Diana Caro thank you for your patience and kindness and being able to explain detail by detail on my case would definitely praise the customer service and professionalism she carries to represent the IRS at this location Great Job and keep up the great work ?
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July 2021 by Jaime Dean
it doesn't cover everything. need to add more on that answering machine
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January 2021 by Jonathan Colt
Definitely not the place we’re you wanna go for help.
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April 2020 by Amy Lou
Does anyone know how to get a hold of a representative right now by email or phone.
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April 2020 by Lucero Miranda Reid
No one answers!
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March 2020 by silvia lopez
(Translated by Google) You could give them 0 star ⭐️ because it was very simple because I made an appointment and I do not teach them in the system but well people have a face that they do not want to do anything, they are just heating the chair and they do not even want to take time From entering the computer to check your case, the person who attended me was called López, he only answered me so that I could leave his office. Horrible service. I do not understand how he has a position to help the client and they do not hold it. nothing because I haven't made any adjustments but when one owes them I was already at the door of my house taking away the ones that one has do their job please
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May 2019 by Angel Ortiz
Good gob
