JCPenney is a well-known retail chain offering a variety of apparel and home furnishings. Customers appreciate the store's cleanliness and the helpfulness of the employees, which contributes to a pleasant shopping experience. Many shoppers enjoy browsing through the wide selection of clothing, shoes, and accessories, often finding quality items that meet their needs. However, some customers express disappointment with the pricing, feeling that certain products are somewhat expensive. The big and tall section for men's shirts has also received feedback for lacking variety in sizes. Despite these concerns, shoppers often leave satisfied after discovering great outfits, especially for work. Additionally, the availability of online and store discounts is noted as a positive aspect of the shopping experience. Overall, JCPenney continues to attract customers with its range of offerings and commitment to quality.
Associates not friendly, no greeting or may I help you, an older man kept following us around at every turn, come to find out he was a store security, maybe doing his job with only about 6 other ppl in the store, if only he would've seen the jewelry we bought.
June 2026
The bathroom is always dirty
Not enough employees
Have to search for help
May 2026
Dorothy was super helpful and kind, I really appreciated it.
