-
January 2024 by Kelsey
Raul Porras at Johnson Jewelers on Mesa is the BEST!! He helped my now fiancé and I find the perfect ring. The experience was so much fun and Raul really knows his stuff!! During the process he taught us so much we had never known about rings and was so accommodating. Everyone in the store was so nice as well!! Overall a wonderful experience we will never forget! Thank you Raúl!!!
-
December 2023 by Tommy Armendariz
We highly recommend Mr. Raul Porras at Johnson Jewelers. Mr. Porras made our visit a great experience with the service he gave us on our custom ring. We are extremely happy with the result ?.
-
October 2023 by Anna Porter
The whole process was fantastic, from beginning to end! Raul listened to exactly what we wanted, and the attention to detail that he put into the ring's design was exceptional. The ring turned out absolutely stunning; he made the engagement ring of my dreams. I am so happy. Thank you!
-
October 2023 by Eric Yan
My partner and I were in the market for an engagement ring and Johnson Jewelers became the best fit for us. Luann was incredibly accommodating, patient, and helpful in our journey to get the exact engagement ring design we were looking for. It turned out beautifully and we are so happy with that experience.We then had an even greater challenge for them and that was to create custom wedding rings for us from source 24k gold. It was a heritage piece and we wanted to make our wedding rings from it and retain the stamped Chinese characters in the final rings. We worked closely with Luann, Monica, and Sergio to get it right. We are so happy with their expertise and professionalism in creating these custom pieces.
-
October 2023 by Connor Hjalmquist
Raul was fantastic! He really helped walk me through the basics of buying a diamond. He was so knowledgeable and really taught me a lot about diamonds in general. He helped make what was such a stressful decision into a fun process that ended in a stunning result. Will absolutely be going back to do business in the future.
-
October 2023 by Eric P
I’ve made a number of major purchases from Johnson’s. They have a wide selection including higher quality jewelry including a lot of GIA certified stones. You can browse in person instead of being told “we can order it”. Nothing is worse than going back and forth ordering a diamond and then not being satisfied then having them send it back and get another one. Raul is far and away the most knowledgeable, friendly, and customer oriented person I’ve ever run into in a jewelry store. He went out of his way a number of times to get us everything we wanted and to make sure we were completely satisfied. Don’t waste your time looking around. Go to Johnson’s first. You will not be sorry.
-
October 2023 by Nicole Torres
I love Johnson Jewelers they have the best customer service! Raul helped me customize a black diamond ring and it came out better than I could’ve imagined! I wouldn’t buy a jewelry piece anywhere other than here.
-
August 2023 by Marianna Hamill
Just happened by and we found our new jeweler! New to town and stopped in just to browse. Wonderful associate, Catherine answered all our questions and offered many options. We are completely satisfied with our purchase and their warranty can’t be beat. Great experience!
-
July 2023 by Debbie Ledesma
Roberto Cook took his time explaining the different diamonds and pricing in my budget. He explained every intricate detail of each diamond and was very knowledgeable. He was approachable, honest and most of all he actually cared and listened to my requests, he even gave me multiple options and expressed that if he didn’t have it in stock he could order it for me and I could decide if I wanted it or not. I’m very visual and I want to see the diamond and the clarity before I buy the engagement ring I want for my girlfriend. Well needless to say I found the perfect ring thanks to Roberto. He even gave me a tequila shot to calm my nerves after making the ultimate decision. 10/10 customer service! The beer at the end was a cherry on top. Don’t go anywhere else! Buy a ring from Johnson’s Jewelers you won’t be disappointed! ?
-
July 2023 by joseph phelps
LuAnn Johnson was such a personable and friendly person to work with. She was so patient and attentive to our questions and provided her professional recommendations and did not make it feel like we were being “sold” to but rather truly made to feel welcome, appreciated, and treated as a friend not just a customer. I have never done business with Johnson Jewelers, but I will be from now on and with LuAnn!! Thank you LuAnn!!
-
April 2023 by Claudia Schramm
Years ago, Randy Johnson assisted me in designing a pendant out of my wedding ring. Recently, I lost one of the baguettes and was devastated! I brought it back to the jewelry store and they were able to replace the baguett Alice Martinez was very professional and really knew her job. It was a pleasure working with her. They went above and beyond for me!
-
January 2023 by L M.
Very cheery and knowledgeable employees with a focus on quality customer service and attentiveness. Luann Johnson was especially pleasant and helpful with my watch and pandora bracelet selections. Thank you Luann!
-
January 2023 by Edward Castaneda
We went in to look for a wedding band after having purchased an engagement ring with Christine Spier. She’s very thoughtful, thorough, and helps us feel at ease. She led us through many options to help us leave the store with what we feel is the perfect selection to match the engagement ring. We were given details about the different settings. To help us come up with a best match we wanted. I’ll be going back for other future needs.
-
December 2022 by Nobody Cares (NobodyCares)
Apparently Mr. Johnson did NOT want to be my jeweler. Went in and was helped right away which is a BIG PLUS. However, that is the only good thing I have to say. It seemed like the woman helping me was only partially listening to what I was looking for. I had to repeat some items a couple times. Was shown a big collection of rings in a book and boy were they BORING. I thought after showing me the book and said I didn't like any of them we would go on to discussing designing a ring (which I was expecting to and said as much when I came in) I was wrong. If I wanted to feel unimportant I would have went to Kay Jewelers or one of the other big name jewelry stores. Thank you for showing me the Johnson Jewelers true colors. I am sure others have received wonderful service but, I did not.
-
December 2022 by gina biangamano
Every experience I have at Johnson Jewelers is exceptional! My fiancé got my engagement ring custom made through Johnson Jewelers & I just got my ring resized for the first time & Alice is absolutely sensational! She could tell that I was anxious to be without my ring for the first time & even got my resizing rushed! What was supposed to be done in a week she got done in a day!! I am so very pleased with Johnson jewelers & definitely recommend them to anyone looking for quality & exceptional service! Thank you again Alice! ☺️
