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October 2023 by Ernie Chavez
Good honest mechanic. Taken two of my vehicles there. Satisfied with both visits.
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June 2023 by Jonathan Fernandez
Have taken my vehicle there 4 times. Friendly workers. Terrible service time. Be prepared to leave your vehicle overnight, maybe a couple of days. Do not take it in on Fridays as they will not work on it until Monday.Took in my truck as soon as they opened at 8am. Just needed oil change and full inspection. I asked if they would have it done that day as I was needed the truck for the evening. Was told it should be done but that they would call me to confirm. I had to call at around 12:30pm since they never called back. Was told the mechanic was out for lunch and would get a callback when he returns. I HAD to call back at around 2pm since they never returned the call. Then I was told they hadn't checked and that my truck was up next, they would have it checked by 5pm and that they would call as soon as they did. I had to call around 5:30pm only to be told 20 minutes later it wasn't checked at all and that I could leave it overnight or pick it up before 6pm; mind you, it was already 5:55pm. Was promised they would work on it first thing in the morning and should have it done by 11am (still 3 hours after opening). They did fix a metal bar that was loose.Edit: They still didn't have the job finished. It's 1pm at the time of this edit. The labor charge was almost $200 more than standard, though they brought it down by $65. Still more than standard plus no compensation for the wait time.Unless you do not need the vehicle for a couple of days, I suggest finding somewhere else for same day services. They do a good job with the actual mechanic work, but service is terrible otherwise. The price is a bit high given the bad service.In my previous visits, they were also slow at communicating and had to keep the truck overnight, but I understood the work they needed required ordering parts and they were short on mechanics due to COVID. No excuses for this time here.
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February 2023 by Luis Renovato
Took my truck here and Jaime was my technician. He was very knowledgeable about the suspension in my truck. He really helped me out. Other shops could not figure it out and he helped me and fixed my truck. I’m safe on the road again and I owe it to just fix it and Jaime.Service: Steering & suspension repair
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October 2022 by Christian ivan Fernandez
Great place to get your car fixed. The family that runs it have been working on cars since we where in high school. The ignition cylinder and transponders have it on our 05 Taurus them a few months later it gave us trouble again luckily they warranty and stand behind their work.
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August 2022 by Ivan Fernandez
Great place to get your car fixed. The family that runs it have been working on cars since we where in high school. The ignition cylinder and transponders have it on our 05 Taurus them a few months later it gave us trouble again luckily they warranty and stand behind their work.
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July 2022 by Manuel Miramontes
People up front were great but work. Not do good was told vehicle had/c leak and I charge it my self and that was two year's agoServices: General repairs & maintenance
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November 2021 by El Malavida98
I can only use YouTube to work like how to I bite my cheek and tongue so I can't talk .. I'm homeless and I wish something could help . You can hear about my life the way I hear life and how I learned to talk Im smart.. or how they screw us over.. how many lost at self storage?
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October 2021 by Monica Charter
This place came highly recommended by neighbors, and I can see why. They are located close to the Westside, and have excellent service- from phone calls to in-person, as well as the towing service they use. I found their prices to be fair, and I'm happy to continue supporting their business. They were also very upfront and honest about their availability and worked quickly once they did have my car in their shop.Professional all around.
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September 2021 by Moni Charter
This place came highly recommended by neighbors, and I can see why. They are located close to the Westside, and have excellent service- from phone calls to in-person, as well as the towing service they use. I found their prices to be fair, and I'm happy to continue supporting their business. They were also very upfront and honest about their availability and worked quickly once they did have my car in their shop.Professional all around.
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September 2021 by Richard Mann
Best auto repair in town. If you live on the eastside, central, or Northeast, its worth it to bring your car all the way over here to the upper valley. These folks aren't playing. They know their business.
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September 2021 by Melissa Marie
Why charge 109$ for a diagnostic on a car and not have the paperwork to show for it.
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August 2021 by Melissa G.
I was recommended to go to this place. We brought In our vehicle to check a leak and wounded up paying 103$ for a diagnostic. My husband filled out a paper stating he wanted to have them check certain things. So I'm assuming that's why they Charged us but was never told the amount it would be. They also told us that you pay that when you decide not to get the work done there. I don't mind paying a fee but they could at least given me the diagnostic paperwork showing everything they checked and the results. All they gave me was a damn paper showing the charge and that the car had a water pump leak that's all!!!! I asked one of the guys in charge there and he just pointed to what they wrote so I asked him if I could have the paper work for the diagnostic info and said that was it. Then walked away while I was trying yo explain why that was not all the info I needed since they charged 109$. All he said was thank you and left. Never going back there again!!!!!
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July 2021 by A Z
Highly recommend! Staff were incredibly relaxed and friendly. They were professional, honest, and did a fantastic job. My vehicle was fixed quickly and for a reasonable price.
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May 2021 by Zachary C.
I was in Big Bend National Park when my Mercedes Sprinter van had its engine light come on. We were heading north and the closest Mercedes dealer was in El Paso. We tried to make an appointment with the dealer, and they were not only unhelpful, they couldn't even schedule us until 3 weeks later. In comes Just Fix It Auto Repair. They said they could at a minimum diagnose the issue, even on short notice. When we came in, they immediately took the time to check out the problem. They provided us with a full report and even brought us into the garage to look under the hood. They were friendly and helpful. Now we know what needs to be fixed, and we have assurance that we can get to our next destination. Mercedes could learn a thing or two about customer service from this repair shop. Thanks Just Fix It!
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May 2021 by laura moreno
Professional and honest. This place is busy because the mechanics and owner get the job done right. I won't go anywhere else.
