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February 2024 by Jhon Liber
Everything very good, impeccable service
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February 2024 by frank reyes
purchase flowers since feb 8th for valentines's day.I specifically stated flowers needed to be delivered before noonsince my wife place of work is closing early. That was not the case I tried calling all day to no success they left the phone unhook , all you will get is a busy signal or ring , ring no answer.Went personally to address issue and I was faced with someone that look unhappy to address issue , no true apologies, sir can you see we are busy here. I am taking business else where . I have purchased flowers there in the past . I am sad , frustrated the way this situation was handle. The opportunity for the customer to call taken away, I even email from their website and again no answer nor reply. Taking my business elsewhere
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February 2024 by Edgar D.
I loved the arrangement. Overall great experience. Over the phone they were friendly and professional, I was worried because of some reviews I had seen but not the case here. I've purchased twice already and plan to continue doing business here. Beautiful flowers that were in a very elegant presentation.
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February 2024 by Tony Rodriguez
I went into the flower shop today and this 4 eyed Kermit the frog ? girl was very rude. My guess is this little brat is related to the owner but I do not recommend this place to no one ??
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November 2023 by Efren
I’ve been a client for almost a year there. All ladies have been treating me nice except for today. I came in 20 min before closing at 5:40 pm. I gently asked for a sunflower the lady in the front desk whose name is Kayla was extremely rude, and seem mad because I was there when she was almost closing. I was trying to explain to her that I wanted the sunflower with all the decoration with paper as I usually buy there. She didn’t let me finish talking and interrupted me by saying “I know but we’re about to close” and left me there with a rude attitude and went to the back to “look” for the su flower. She said she was the manager of the place, if she is or if she’s the owner you gotta be careful whose taking care of your business on how to treat your costumers. I was there 20 min before closing not even 5 or 1 min late.
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October 2023 by Tammy K.
BUYER BEWARE OF INTERNET ORDERS Ordered a gift from out of state on the website and was called at 12:15 pm to let me know they didn't have what I ordered online. The girl offered other items, however succulents are not substituted with flower or plants. When I explained I was disappointed there would be no gift for my daughter on her birthday, the girl became rude, telling me she was trying to offer solutions. She reiterated that she called as soon as she came in. I asked her to just give me a refund, and she rudely stated, that if I looked at my bank statement I would see they didn't charge me. I am more disappointed in the girls attitude than anything. She could care less that I trusted them to deliver a gift for a birthday, she was only concerned about what she was doing. HORRIBLE CUSTOMER SERVICE....wish I would have read previous reviews, stating the same thing.
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July 2023 by Claudia D.
My employee got me some flowers from here once. Not a special occasion or anything but she knows how I like to have fresh arrangements in the office at all times and they were amazing! Very pretty to display.
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May 2023 by Gabriela Rivera
I ordered a flower arrangement for my mom from out of state, not only did they arrive in a timely manner but they're beautiful. Highly recommend.
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April 2023 by Kate Hoots
I ordered from out of state based on reviews and price. The arrangement I ordered was delivered within a couple of hours and it looked and smelled wonderful. Definitely recommend Karina's Flowers -- and if you're ordering from outside of El Paso, you can trust this florist to deliver just what you ordered, fast, and at a good price.
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January 2023 by ChaCha G.
I live in Miami and buy my mom flowers from here for her birthday every year. Such beautiful arrangements, fresh flowers and always amazing customer service. Definitely recommend.
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January 2023 by Lisa Jones
I highly recommend this flower shop. They are very kind. They worked with me to deliver a beautiful flower arrangement for a funeral on short notice and worked within my budget. The arrangement turned out beautifully!
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December 2022 by Maria Estrada
Beyond blessed with all the staff. Went to order flowers for a funeral and everyone was really helpful and nice. The flower arrangement was beautiful. Thank you ?
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October 2022 by Alejandra Renteria
Victoria was a great help on my phone order!!! My situation was a little bit complicated but she was able to help through it all and was so patient. Will definitely be coming back. Thank you Victoria!!!!
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October 2022 by Juana Cano
This was the first time I had ordered flowers from this flower shop and I wish I had read some reviews before going there. The ladythat took our order was very nice and helpful with funeral arrangement my Mom was requesting for her sister. However, things did not turn out that way. The arrangement they sent was not AT ALL what was shown to us. Very little flowers and mostly greenery on it. Letters on banner practically falling. They did not seem to care or take blame or even apologize for their errors When I called them to complain. Very disappointing and will not go back again.
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September 2022 by Liz M.
Your Girl Victoria was extremely helpful and Absolutely very polite. She's also very honest and I love that . She answered all my questions on point. Thank you so much Victoria. I can't wait to see when my standing spray arrives so I can take pics and post it.