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August 2023 by Roxanne Martinez
The employees don't answer the phone. And I had to go to them for help.
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August 2023 by Gigi Gmz (GG)
They dont have a lot of variety. Poor customer service.
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July 2023 by Gabi Gugliotta
good prices
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January 2023 by Adrian Fernandez
Well stocked for Christmas and friendly staff.
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November 2022 by Dr Don Ammon (Dr. Don)
I wish I remembered our salesperson's name. She was awesome even in a busy store.
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November 2022 by Dennis Romo
Absolutely minimal assortment, it's kinda sad. It's to small, but descent customer service.
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July 2022 by Adam C.
Really bad experience. Came in two days ago because I happened to be on the east side, paid $38 for a pair of Crocs for my daughter. She must have kicked one off somewhere in the mall, because we got to the car and it was gone. Retraced our steps and nothing. Spoke to an employee who said to come in today, she'd let the manager know and they'd have a left shoe set aside for me. Drove the 29 miles back here, only for the manager to laugh in my face and say "Haha dude no. Kids lose their shoes all the time and if I give one away I'd have to eat the cost." I understand the policy. But Im now driving 60 miles round trip after working all day, for literally no reason because I was told they'd take care of me. I was just trying to not drop another $40 on a pair of shoes she'll outgrow in a month.
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November 2021 by Martha Virrueta
I don't like giving bad reviews but I had to for my first visit to this location. The employees looked like I was a bother to them as soon as I walked in and asked for help. One of the female employees who was older seemed to be upset about some information and questions I had so this will be the first and last time I do business here. Mind you they did not seem busy at all when I went in and I got no help at all in the end. If you are going to work in customer service at least be somewhat social and friendly. Not look like you are annoyed and don't want to be there. Lots of people would love to have a job, especially with everything that's going on right now. Very disappointed!!
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November 2020 by a C
When i got there I was greeted and asked what I was looking for, i told the gentlemen what shoe i wanted and in what size, as i waited for him, i noticed that instead of looking for my shoes he was at the register! So i looked at him hoping i would get an answer, but nothing. It be nice for them to let you know, theyve got something else to do, before taking care of you, im pretty sure he got busy or something but an attention wouldve been great. i ended up walking out and going out to another store, they lost on a 100 dollar sale, i know to a huge sore like footlocker it may not be a lot, but poor service is never good, makes me not want to go there again.