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February 2024 by Victoria “Victoriay9” Y
Omg... All I gotta say is.... Better than Victoria secret. Or more like this is the Victoria secret but for big melons. Not to mention Paola measured me and helped me. She used my name while speaking with me. She remembered my friends name who had been there last week. Her customer service was amazing. I am truly impressed. The bras can vary between clearance items around 25 and non clearance bras of 54 or 65 but when I went they had a bogo sale going on so I ended up taking 3 bras and 1 pantie for about 134 that's already tax included. It was worth it. They can go into the changing room with you just to help you with the fitting and to teach you and see how the bra looks on you. They will go the extra mile just to make sure they find what u need, like comfort, full coverage or if u are wanting sexy bras or simple ones.
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February 2024 by Priscilla Garcia
Coral Pérez thank you so much for you help today, you made me feel amazing and confident in my new bra.
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December 2023 by Susana Gomez
Very good service, they help you find your ideal size and you can try all the models you want, a little expensive but excellent quality
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October 2023 by Anna Ruiz
the staff was super helpful in helping measure for a bra and getting us the best option!
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May 2023 by Alley Khatt
I went into the El Paso Lane Bryant at 11:00 am on Friday, May, 26th 2023 to purchase items because of the great sale going on, but I wasn't greeted by either salesperson, nor did they offer any assistance while I was browsing. To be ignored means you don't want me to spend my money there. How rude, unprofessional, and impolite. Better customer service training is desperately needed at that location, asap.
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May 2023 by JJ Almanza
Has a great selection of intimates for big boned or curvy women. The staff is always courteous and kind. They have never let me down?
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March 2023 by SuperNúñez123
Was able to get the clothes I needed for my job. Michelle was an amazing help and got me everything I needed. It was my first time shopping here, and it will not be the last!
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March 2023 by Shirley H.
Nice selection and staff was helpful in locating my size. Big girls like nice things too.
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March 2023 by Steven Norton
Sales personnel were very helpful with making sure my wife got what she was looking for.
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January 2023 by Selene Guerra
Customer service is always excellent! Sizes are always low in stock. I feel as if the buyer for this area needs to have better options for the El Paso area.
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December 2022 by Cortnie Coolcat
New to the area and decided to order online and ship to store. The salesperson was very friendly and helpful with finding my multiple packages and made sure everything I ordered was there. When I had to make some returns, again, the staff was friendly and helpful. The only downside was a lot of panties were in wrong size bins so I constantly had to double check the sizing and when measured for a bra they told me size F and when I tried that size on it completely swallowed me, like I couldn't even find my girls in that huge cup, and I ended up fitting very comfortable in size C, D's. So, somehow the measuring is way off.
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September 2022 by T GUTIERREZ
Friendly, attentive staff; great selection of clothes.
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August 2022 by Steve Marquez
Love this store. The people are friendly and righteous dudes. They know where to point you if your lost and also if you need to use the restroom. My wife frequents this establishment frequently. (The store not the restroom). Keep on truckin' Lane Bryant, you rule.
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June 2022 by Perla Medrano
The ladies who work at this store act as if they are better than you. They do not greet you or offer any help. They are only stand behind the service desk talking to one another and ignoring the customers.I had some questions and when I wasn't ignored I was made to feel stupid and as if i was bothering them with their condescending attitude.This honestly ruined my whole day, because as a plus size gal, clothes shopping is already very stressful and nerve inducing. Also for the prices you are paying one would think they'd provide better customer service. I don't know if all locations are like this but this location has really put me off the whole brand :(
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June 2022 by Pam Beightel
Great customer service. Great selection of clothes to buy. Great rewards program too.