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February 2024 by Joel Sloan
I appreciate the help that Kenny Brown gave me. He did a great job helping me find some elctrical materials. Also Marissa Vargas was a big help with an exchange. Highly recommend this store
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February 2024 by Hhh Sss
Regular visitor. Employees are friendly and helpful, but the products are everywhere, not neatly organized.
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January 2024 by Natasha Allen
Friendly and helpful staff. Well-organized store. Go here all the time for my home improvement projects. Love that they support military service members by giving a 10% discount.
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January 2024 by candy Roe
For about 10 minutes, I was waiting for the appliance representative to finish helping a couple that was purchasing something. When he was done assisting the other customers, he just walked away, not asking me if I needed help with something or telling me that he would come back to assist me. Nothing, like I wasn't there.
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January 2024 by Ivel Nogram
Really great, the sales associate David was so helpful. He got my ladder down, walked it to the counter & put it on a cart for me. That's dedication ?
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December 2023 by Glenda Rodriguez
Do not order anything here, they have the worst service. We ordered a microwave in the beginning of November, to be installed it took about two weeks and when they came to place it it was all damaged, the guy took it back and it didn’t told us when will we get the new one again, it is Dec. 11 and we have been trying to contact customer service and they never answer. They haven’t even say anything of when is it supposed to come or nothing. Horrible customer service, frim now on I will buy my stuff somewhere else. For sure i will never order with Lowes again! UPDATE when I called that 1-800 # they finally answered but I still won’t get the microwave til after Christmas,,,, way to go LOWES u really suck!!!!!
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November 2023 by MA
We bought a dishwasher from Lowe’s in August and we didn’t get it installed correctly until November. They partner with Installation Partners who have no idea what they are doing. Then the managers at Lowe’s never helped us and never wanted to speak to us. I do not recommend buying appliances from Lowes that require you to have it installed by installation partners.I am mostly writing this review because I wanted to give out a shout out to Lizette and Crystal for helping us with the dishwasher installation. They were nice and were willing to help us compared to the managers or other employees at the store.
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November 2023 by Candy D
I am extremely disappointed with Lowe's bathroom installation department. We had scheduled a toilet replacement, and the entire experience has been incredibly frustrating. On the initial scheduled day, the installer didn't show up, and we had to be the ones to contact them to find out what happened. When they rescheduled, the installer arrived without the toilet, which was highly unprofessional. Lowe's response, blaming the contractors, is unacceptable since they are ultimately responsible for the services provided. After rescheduling a third time, we still didn't hear anything from Lowe's. This level of unprofessionalism is beyond frustrating, and we have decided to cancel the installation. As a customer, I'm thoroughly irritated by this experience. I am in the process of contacting corporate! No wonder why Northeast has a bad reputation.
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November 2023 by Joe Pug
On 10/07/23 we bought an appliance to be delivered 10/10. We waited all day, and finally called at 4 pm tro be told the appliance was not on the truck. Delivery rescheduled to 10/17. Again, no delivery. Rescheduled to 10/24. No delivery. FINALLY today, 10/26, delivered missing a part and could not be installed. I will Never shop there again! Very poor customer service. Very poor management.
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November 2023 by Charity Smallwood
The store was clean and well organized. I went in to get my sister a paint roller and look at halloween decorations. The store used to give discounts for veterns, but they now have changed where the discount only works on certain items.
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November 2023 by Raquel Began
I am not sure why this specific Lowe’s has such nasty employees especially the cashiers. When you ask for help they act like you are bothering them and give you an attitude. We were there and had to look around for help while one employee was gossiping with another, finally we asked for help from another employee whose back was toward us and she rolled her eyes when helping. Awful location, these employees need some sort of intervention because a lot of people complain about this location.
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November 2023 by Jesus Bueno
The warranty is a total scam I have 3 years with my washer and they are asking for the original receipt which is completely faded out and you go thru the heardels of calling and going thru the email and provide them all the info they asked for and they still consider that not enough. So I bought a warranty of $300 so when I need to do a claim I can't and it's my fault for buy with them.
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October 2023 by Sharon Gonzales
It's a hit-or-miss on customer service. If you know what you're looking for that's great if you get the right person to help you perfect if you get the wrong person, good luck to you. I prefer to go in and look for myself and get what I need without asking anybody For help, because they are not that friendly.It may depend on the day that you go in if you get customer service in a good mood.
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September 2023 by MaryEsther Provencio
I went to Lowe’s & completed a credit app w/Leticia; was approved, but membership did not go thru at checkout. No membership # in email. Waited 2 hours for email confirmation. Called Manager; was told confirmation takes 24 hours: asked him for 20% discount; denied; told to talk w/associates. They don’t know what to do (3 of them trying to figure it out. Sign says “get 20% off your purchase today when you apply for Lowe’s credit card.”Paid for purchases with my own card. Very frustrating. Associates could not explain why this happened: no temporary card, no discount. Poor training; terrible manager.
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August 2023 by Tera L
A little bit of everything you'll ever need! Great selection of outdoor plants and houseplants but minus 1 star for the fungus gnats. We've come here for everything from home renovations to restoration supplies. They also don't hassle you for bringing dogs or pets into the store.
