Lucchese Bootmaker is a store known for its high-quality, authentic boots, including exotic skin options like Capybara suede and Nile crocodile belly. Customers consistently praise the professional and patient staff, especially sales representatives who provide well-informed recommendations and excellent customer service. The staff is helpful to both local residents and visitors, assisting with finding the perfect fit and suitable styles across a range of prices. The store offers a wide variety of boots, making it easy for everyone to find something within their budget. While the boots are considered top quality and somewhat expensive, visitors find the experience worthwhile. The main store is recommended for the largest selection and best service, especially for those passing through El Paso or seeking authentic Texas boots. Overall, Lucchese Bootmaker provides a memorable shopping experience with friendly staff and premium products.
I had a great experience at the Gateway location. Juan was my sales rep and he has excellent customer service skills. I ended up buying two pairs. I'll definitely go back.
August 2023
Thank you, Juan for helping me finding the boots that fit my tiny feet. I live in Dallas and the showroom here routed me to Juan at this location and he’s been a great help. I love the customer service and of course, the products!
August 2023
had a great experience here! my dad was having trouble finding the right pair of boots, but Juan Hernandez was very helpful and patient. he was able to give options and find the right fit.
