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October 2023 by Ricardo N.
I went to the martin tire on lee trevino to put 2 new tires on my toyota camry. I had the tires i just needed them balanced and installed. I saw the technician drive my car out and noticed he had some type of machine to clear my tire light on. Now my engine light is on and other lights are on my dash board. I never asked them to clear anything just to install my tires. Then the front counter person told me they had nothing to do with my lights on my dashboard. So please be careful when going to martin tire.
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October 2023 by Sylvia C.
Martin Tire Company to the rescue! Our old, but reliable Corolla, needed a tire replaced that had picked up a very long rusty nail! The horrendous issue was the one week wait from Sam's Tire Center, which was a disaster, but that's for another review. Anyway, we went in, and found not one, but all four tires! The staff was most helpful and in less than three hours, our car was ready. We didn't wait, they called my husband once the car was ready. We most definitely will return when we need new tires, or have a flat fixed. Recommended! 5/5
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September 2023 by Michael Ferraro
Very happy with the service. Ordered my tires and they arrived the next day as quoted. Installation was efficient and man does my vehicle ride smooth. Would definitely go back!
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September 2023 by Diane Cornejo
Very friendly and professional. Quick for service, and thorough follow thru. Place inside is clean and inviting for wait. I appreciate all you do. They fixed my flat tire in a timely manner.
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August 2023 by Brandon West
To me, there IS NO other tire shop in the city of El Paso, TX.If you need rubber on WHATEVER you drive, Miguel is the man you BETTER go talk to before you shop anywhere else if you know what’s good for your vehicle. Miguel and Jose work like a VERY well maintained machine.Well done Team‼️
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August 2023 by Michael Ginnings
Sam , Mr. Heugli, and Byron were all very helpful and from all indications so far did an excellent job on a demanding high performance application. They cheerfully provided requested information, performed all services courteously and on time. I would recommend them for your luxury and high performance tire and alignment needs.
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August 2023 by Linda Dominguez
Miguel was very nice and gave us good customer service. The only thing I recommend is, if for whatever reason something happens and things don't plan out as you said it would call the client and let them know so they are not wondering why the car isnt ready and no one has called with an update.
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August 2023 by Melissa Astorga
This is the place to go get an alignment done. It is square on straight! Perfect. The waiting time was not bad and hour and a half. This is going to be our go to place for an alignment The best customer service and alignment job! Thank you
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August 2023 by Vanessa Plumley
Miguel has taken care of my tire and oil change needs my last 2 visits. About a month ago I came in with slow leaking flat tire. I had to be at work and couldn’t return before they closed to pick up my car. Miguel offered to drive my car to my work and drop it off for me. The customer service and service overall is great! Thank you Miguel!
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August 2023 by Tish R.
A lot of nice guys here and usually great service. Sometimes they can ignore you if they are busy, so a quick hello would be appreciated. Overall good service
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July 2023 by Lydia Sulimoff
Bought tires from Costco, and they recommended an alignment. Being from out of town, I asked Costco tire service if they would please recommend a place. Through Costco Auto, we were given two local dealers. I chose Martin Tire. I called the, and the customer service was outstanding from beginning to end! Our appointment was made, they took care of us immediately, and serviced us quickly. I recommend them. They are courteous and efficient. To top it off, our alignment was 15% off being a Costco referral. Thank you Costco and Martin tire!!
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July 2023 by Elena Flores
Fast, friendly service. Knowledgeable associates that help you get the best price for tires. They accept the Firestone card for purchases.
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June 2023 by James Rolph
These guys are THE BEST! Always polite, professional and prompt. They regularly inspect any tires I suspect of having a slow leak and never charge for this service. When it comes time for me to buy new tires for any of my vehicles, rest assured that Martin Tire has earned my business!!
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May 2023 by Gearhead Texas
Been coming to this location for a while for all my vehicle tire maintenance.Stopped by today for my usual 7000 mile tire rotation at about 8:30am. Sam the manager also had them balanced as well which was a big plus.However, there were 3 mechanics that worked in the vehicle. The first guy took the passenger side tires off and gave them to a guy at the wheel balancer to have them balanced. He then properly rotated them, but did not torque the lug nuts. Then the driver side tires were handed off to a third mechanic, but forget to rotate the tires, although he did torque the lug nuts.Thankfully I was watching and was able to have them properly rotate the driver side tires and torque the passenger side lug nuts.Luckily, also, the valve stems on the 2 tires that are always paired together either on the front or the rear, are identical and are different from the other 2 tires, so I will always know if they have not been rotated properly, even if I haven’t been watching.
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April 2023 by Lonnie Wilson
I was totally disappointed in the service and support. I had a tire fail which I had driven for less than 15000 miles and they wanted to charge me $440 for the replacement with no credit at all for the failed tire. It gave me a good idea of what the warrantee I had paid for was worth. I won’t go back. They were prompt and polite but lost at least one customer over this.I received the response listed below, it is now almost 3 months and still have not heard from anyone.....now I am more than totally disappointed
