Mattress Firm is a locally owned sleep headquarters in East El Paso. Certified Sleep Experts help customers find the perfect mattress fit, from budget-friendly options to luxury lines. The staff is described as extremely helpful, knowledgeable, professional, polite, and informative. They provide amazing customer service, show all available options, and give the information needed to make an informed choice. The experience is noted as not pushy, with salespeople taking time to provide various options to fit specific needs and offering the best price. The store stocks every comfort level and price, provides sleep trials, financing, military discounts, and recycles old mattresses. Better sleep starts here.
Justin the sales rep at this store was amazing. He worked with us to get the mattress and frame I really wanted. Best customer service I've had in a long time!
November 2025
Great customer service. Was helped by Adriel, but in all honesty all salesmen were great and helpful. 100% recommend
November 2025
Great experience, great deals. Customer service was AAAAmazing. My rep was Enrique at Joe Battle
