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April 2024 by Our Car Project
Thank you very much gill great customer service thank you for the glasses you made our day
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December 2023 by Gerardo Macias
I found this to be completely unacceptable. Would give it a zero if I could, to all you well educated contractors if you want to have a smooth building supply deliver or pick up your material for your working side don’t come here. McCoy’s have rude employees and uneducated workers, I won’t blame them for that Because the manager itself (Mario) is like them or even worse. Only came here for two hours to waste. You will wait, and wait, and wait they don’t care about there customers. I may experience discrimination. It was pathetic. I will never return. DO NOT BUY HERE.
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August 2023 by Jesus De La Cruz
Abraham's customer service was more than completely satisfying. Not only did he found what I was looking for, but he went above and beyond.
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June 2023 by Rene Sanchez
I purchased lumber and other supplies from McCoy’s here in El Paso and was provided with great customer service and support from sales Rep. Ricky De La Cruz! I also received great care from Sarai Avalos! Also need to mention the timely delivery service and great care and friendly service delivery driver Abraham provided when delivering my products! Keep up the continued outstanding and friendly service! Thank you for making my buying experience a positive one!
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April 2023 by Roberto Ortega
If you’re a walk in customer looking to buy some roofing Underlayment you’re better off going to any other roofing supply store in town. Not even lowes or homedepot marks up their products as much as these guys. I went in for some synthetic roofing underlayment that can be found everywhere else for about $50-$60 for walk in. McCoy's price for a walk in customer is $100 plus for the same product. A 100% mark up is greed at its finest.
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April 2023 by arthur calloway
On the 28th of March, the experience I received at the store from all personnel was great. The delivery drive, Abraham was very professional and knowledgeable of the product. again thanks for a very positive experience and I look forward to continue shopping at your business.
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April 2023 by M.A.D.
Wow, I was just racially profiled @ your location. While looking for an item one of your employees came and stayed a short distance watching my every move(didn't try to hide it)until I headed to check out. Thanks for proving again: In America we are condition to believe, white is superior & black is inferior. Because of that blacks are undervalued, underestimated & marginalized.
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March 2023 by Carlos Ramirez
The El Paso McCoys team is A1 first rate!! Thank you Mario Soto and especially thank you to your delivery driver, Abraham! Just an impressive work ethic and superior service!
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December 2022 by Kat W.
Great place with great people. They treat people with kindness and patience, even when you are completely lost. Highly recommended.
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November 2022 by Dave S
They have all the basics at competitive prices. Short lines to pay.
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October 2022 by Richard S.
I walk in the store and no one offers to help. Secondly I called and placed an order twice for items I needed. They told me that my item was a specialty order item and that they'd have the person in charge of making special orders call me back to give me to total amount the item was going to be. so I placed an order both times and waited for my call back they never called me back either time. staff is, for lack of a better word shitty and not a good experience.
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October 2022 by Tiempos De Refrigerio
Great place!!! I love coming here for just about everything except for my sodas. Excellent selection, excellent atmosphere, excellent hours of operation and above all else excellent hard working employees/ customer service???. You would be missing out if you didn't check McCoy's out ☺!!! Thank you McCoy's for your services to the community✊!!!
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July 2022 by Margarita Anchondo
Reason for 1 star is that I ordered something online and it was to arrive one wk later but I was messaged the following day that my order was ready. I called and was told they didn't understand why I was misinformed. Then 10 days later I called and was told that an emplyee had sent the wrong message, they would call me when it arrived. I asked about getting the same item from their store but was told no due to my item being of a different brand. The following day they called that my item was ready for pickup yet when I did pick up my item it's not even the brand that I purchased. Employees are nice and well mannered just that I'm not gulable/stupid, I ask that you be honest. If I couldn't get an item off your inventory because of the "brand" why is it okay for you to hand me and item of a different "brand" than what I ordered? That's just BAD business practice.
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May 2022 by Christobal Minoz
Good place to shop, McCoy employees all ways ready to help.
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April 2022 by Edgar Alvarez
I have found my go to hardware store !! I was working on my a/c unit when I noticed i had bought the wrong bearing spyders , so I wet to exchange them where I bought them to find out that they closed before 7 when they say they are open till 7. So its like 6:47pm I call McCoy's Nd and explain my situation Mr Soto helped me out with no problem and waited for me till I got there wow!! And the price was way cheaper than what I payed somewhere else!! Thanks guys !! Awesome service!!
