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April 2025 by Norma Armendariz
Martin n Carlos are amazing customer service ... very helpful and respectful.. thank u
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March 2025 by Christina Rodriguez
First of all my parents went in by themselves and spoke to I believe the manager that day.. bill time came and was nothing that was talked about or promised.. I understand it's a business but do it rite not by lies.. so I went in the 2nd time and had the best experience with MARTIN and I believe HUGO.
very very respectful helped us out so much and also we added two more lines.. as long as those two gentlemen are working together things will run perfect.. I understand that sometimes it's overwhelming with WITH VERY RUDE CUSTOMERS SO EMPLOYEES GET A LITTLE AGITATED ALSO BUT NOT THESE TWO MEN
. THANK U GUYS FOR ALL U DO.. KEEP IT UP DNT SHADE AWAY FROM WHAT OTHERS SAY..
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February 2025 by Lina Acosta
MVP OF METRO ALL OTHER STORES
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December 2024 by Mario
Fun place to be
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December 2024 by Yvonne Steininger
My mom was just robbed by Justin. She went in to activate two phones to existing lines. She was charged 150.
I called metro pcs customer service and they informed me that they over charged her and that on the system it didn't show any transactions so he kept the whole 150. I was informed that it's only 25 dollars per phone to activate since she brought her own phones to existing lines. The customer service lady asked me to put her on speaker to talk to Justin however he hung up on her. He refused to provide a receipt or the managers number.
It's a shame that they take advantage of people.
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December 2024 by Freddy Hernandez
Wish i could give 10 stars!!! First thing great music playing and fun place. Had 3 of my old pones with all my data from work and martín got all my pictures from the work sites on the new Phone and my New tablet! Best store in the área. Ask for martín!!! Goes the extra mile.
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December 2024 by Alma Martinez
They always work well with the client and help with all questions especially Martin
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December 2024 by Cristal Rodriguez
Martin 10/10 recommended, very friendly and excellent service
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November 2024 by Vianney Bonilla
The customer service is outstanding at this location really felt like they gave me the best offer for me!! Definitely recommend this METRO PCS location come see Martin for the best deals in town
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November 2024 by Sandra Fernandez
Martin had the best customer service I have ever had answered every question i had was very detailed about it.
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October 2024 by Carmen Gutierrez
So glad to have Martin back he did a great job with My phone and mom's.. ask for him definitely a pro
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September 2024 by Villa Francisco
Be careful of this metro they scamming people to buy new phones
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September 2024 by Irazema Garcia
I just walked in to give a payment and the supervisor or I don’t know who it was but he was training another guy but he was yelling at him so bad in front of all the customers, I believe that has to be taken care of in the back or in private not in front of all the customers . Poor guy I would not want to be trained like that.
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September 2024 by Alex Hidalgo
Not friendly, they know nothing about the MANY discounts. No customer service qualities.
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August 2024 by concepcion rubalcava
Very bad service, there are 3 very despotic guys and they sold a cell phone that didn't work and they don't want to change it, don't come here because they don't validate the store's warranty. Terrible service