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December 2023 by Johnny R.
Very bad customer service..
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October 2023 by Joe Muniz
Looked fle accessories for my phone but they only have for mostly new phones. Not what i expected from such a large nation wide chain.
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July 2023 by Chuck Quinn
Great customer service Isaac was able to solve a problem that I've had with my billing for almost 1 year solved it in 10 minutes. Thank you Isaac great work
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March 2023 by Tania Sue Corella
Since when have they gotten so bad. Disappointing. I'd give this location 0 stars if possible. Their employees should take a class on currency and what currency looks like. Like seriously, we've never had any problem at this location but when we tried to pay for our phone bill we were told "oh this isn't enough" (when it actually was) and on top of that it seemed like the employees have never seen coins before in their life. AND had a random person say "oh yeah that's Canadian currency" um no it's not. Notice they ALL say United States of America NOT Canada. They are ALL valid AND they are ALL $1 in coins. Do better metro! I DO NOT recommend this location to anyone. And not only do your employees need manners but they need training in customer service, attitude and what currency looks like. And the employees have a habit of keeping change from their customers whether it's coins or dollars. Please do better metro it's very disappointing. Your employees are a reflection on the company and management
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March 2023 by Google user
Since when have they gotten so bad. Disappointing. I'd give this location 0 stars if possible. Their employees should take a class on currency and what currency looks like. Like seriously, we've never had any problem at this location but when we tried to pay for our phone bill we were told \\\"oh this isn't enough\\\" (when it actually was) and on top of that it seemed like the employees have never seen coins before in their life. AND had a random person say \\\"oh yeah that's Canadian currency\\\" um no it's not. Notice they ALL say United States of America NOT Canada. They are ALL valid AND they are ALL $1 in coins. Do better metro! I DO NOT recommend this location to anyone. And not only do your employees need manners but they need training in customer service, attitude and what currency looks like. And the employees have a habit of keeping change from their customers whether it's coins or dollars. Please do better metro it's very disappointing. Your employees are a reflection on the company and management
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March 2023 by Blanca Ysela Vargas
Nataly Rodriguez said she would trouble shoot our internet box that we bought from them. When she did that she took our internet completely off from working with our TV. Now we can't get use of our box we are paying monthly for. She is rude and has a horrible way of talking to costumers. We are very disappointed with this whole ordeal.
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March 2023 by Damian Mercure
They don't not pick up there phones and argue with customers and lie to you about everything and there disrespectful
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December 2022 by Manuel Loya (Manny)
A great experience with Jenny ?Great service ? at a low price range ?And I smiled away... thank you Metro ? for your understanding and how considerate your employees were ?
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September 2022 by M. Loya (Manny)
A great experience with Jenny ?Great service ? at a low price range ?And I smiled away... thank you Metro ? for your understanding and how considerate your employees were ?
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September 2022 by Mitch Morgan
Clean, knowledgeable reps.
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June 2022 by Sylvia Harrell
Very bad customer service nobody knows what they doing went in for a upgrade and charge me another 2 phones service and nobody ask me
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October 2021 by Jackie Chavez
Always are "open" but when we get there it's closed saying they'll be back. Then when they come back they don't even open the store, they just leave if no body is seen there.
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July 2021 by Tania Corella
Glad to have a metro that is close by instead of wasting money to go to a different metro that's not close by. Great service and very helpful employees
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June 2021 by Leonardo Chavez
This store has been closed for over 4 hours. Whenever I come the doors are locked with no sign explaining as to why. I do not think I will be returning to metro by T-Mobile any longer.
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June 2021 by Celeste
Such great customer service!!
