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November 2023 by Tom Eady
I had a part missing from my hearing aids and they replaced my part and gave me a new and replaced the part on both hearing aids. Great service THANKS.
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November 2023 by Jeff Short
The office was able to refit my hearing aides and improve my hearing performance by reprogramming my devices. I’m very happy with the new situation and looking forward to the follow-up appointment.
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September 2023 by Christine Garcia
Very friendly, cheerful, and caring staff at the 5020 N. Desert Blvd, El Paso TX. Nancy K. Najar, office manager, has been very helpful in assuring my mother has had her hearing aides repaired in a timely manner. Always assuring to update us through phone contact or email/text of all pending/scheduled appointment dates and times.Angelo Muguiro, hearing instrument specialist, shows concern when assessing mom's hearing needs and reassuring she gets the best use of her hearing aides. Talks in a slow, paced manner so that she understands any changes going on with her hearing and any adjustments that are necessary.She has recommended Miracle Ear to family and friends for their professional hearing needs.
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September 2023 by Sandy Sanders
Love all the employees there. They are so friendly and helpful. I especially like that they explain everything in full detail. Learned a lot from them.
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July 2023 by Drury Springs Ranch
Long time hearing aid user. This was my first visit to Miracle Ear and I am very glad I went. Angelo was very patient , attentive and took the time to go over the company, the units and did a audio test he then used to progarm a set of aids so I could hear actually how the ones I woulld buy will souund. Wow! I bought a pair. By all means, dont hesitate to go here for hearing aides.
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March 2023 by Rex Abbal
Great service, great professionalism and greater people! Highly recommend!
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February 2023 by D.S. Clark
Angelo was very professional and helpful in explaining how hearing can be evaluated and treated properly with hearing aids. He also was willing to listen to all my tech questions and truthfully answer them. I recommend this office for your hearing needs! I will definitely use this office for future needs. Thank you
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January 2023 by Donna Britton
Both Angelo and Nancy are great and very easy to talk to as well as being very informed. I so appreciate that I qualified for two hearing aids from the Miracle Ear Foundation.
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January 2023 by Lyrics Jones
Angelo and Nancy are amazing! Very helpful and patient. I am always treated like family when I come here. Nancy is the sweetest nicest person and so easy to talk to, she always makes my visit enjoyable. I recommend Miracle Ear and particularly this office for all your hearing needs! Than you both so very much.
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January 2023 by Mabel Marie Conn
This is the best office ever. Ms Najar is very warm and welcoming. She obviously enjoys her position. She is always encouraging…..willing to listen and try to problem solve. I have seen several audiology technicians during my visits and all have been very knowledgeable and always try to improve your hearing aid experience. Personally adjusting to the aids has been the hardest thing i have every done. These people have been tireless in helping me along in the journey
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January 2023 by Ivaleen Roberts
Excellent care. Receptionist very friendly, caring and cooperative.Angelo is the best! Other "audiologists" (not sure the correct title) have come and gone...still say Angelo is the best. Very caring. Takes the time to listen and adjust my hearing aids to accommodate my needs I'm grateful for their location too.
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January 2023 by Val Brown
Angelo and Nancy are the best. They go out of their way to help me especially when I drop in without an appointment. I am very pleased with their service and the store location.
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January 2023 by Bob Bretsch
I appreciate so much the "immediacy" of the staff. When I found my hearing device not functioning as normal, the staff calmly and professionally made a special appointment so I could get in and get it all fixed in as speedy a time as possible. They literally had no openings for weeks ahead but had me come in to solve my problem. I really valued their commitment to serving me as one of many clients.
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January 2023 by Jeffrey Clague
There office manager, Nance was very very helpful in all aspects of purchasing my hearing aids. She was very knowable in her duties and courteous at all times. The hearing professional was also ver courteous and extremely knowledge. He explained all aspects of theunits, their functions and the warranty that is included.We left knowing that we are in good hand in the futureJeffrey Clague
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January 2023 by Inez Lopez
Very knowledgeable and friendly, professional people working at miracle ear. Enjoyed our visit and their product of hearing aids
