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February 2025 by Mitchell Rold
Applied for a loan for my son which I was co-signing I had a 783 on TransUnion and 812 on Equifax and FICO was 795. Granted I knew it would go down when we applied for the loan and it did. It would have been a small price to pay to help my kid. So in applying I gave him my info, and everything should have been more than adequate. If needed I could have easily taken over the loan. I do not blame the gentleman helping me, but corporate, needs to stop robbing the less fortunate. Especially if they had someone to back the person receiving the loan. So we pulled a soft credit check first the range they gave was 4.5 or 5.5-17 percent APR. I do believe they could narrow that number down but I was silly enough to let them pull a hard credit check. Lo and behold Navy Fed was offering my son a 17 percent loan. Which probably would make sense if I wasn’t there to co-sign seeing he had no credit. In my eyes no credit is better than bad credit but whatever. My son is a SPC in the Army. Navy Fed always preaches how they help Soldiers. Well Troops think again. Highway ROBBERY!!!!! Needless to say we did not take that ridiculous off.
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November 2024 by Juan Brown
ATM stole my money then they tried to make it seem like I was lying lmao. Said they were going to turn it off and audit the machine went outside and the atm was still on and people using it. I’m convinced one of the employees kept my money will never use their atm again will go inside to deposit from now on.
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September 2024 by Shawn Haywood
Navy federal wont process my money til way after midnight they say they cant do it even tho they have released my money before i hate this bank the worse bank
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June 2024 by Rosy Barrientos
Very bad customer service, especially the notary public, I don't know why she works for the public with that character (ma'am)?on montana location
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May 2024 by Sonya Arnold
Went in last week to open my teen first account. Tanicia was WONDERFUL, treated him with respect, addressed him when explaining things, answered all two of his questions and then when I asked a question pertaining to him, she would then explain it to him. Wonderful young lady!
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January 2024 by C C.
Such an amazing difference from the location on George Dieter! I’m immediately greeted each time I walk in and everyone has a smile on their face! The tellers are always awesome so far and have never declined a special request I might have. Will definitely make a trip from now on instead of dealing with the unprofessionalism from the location on George Dieter!
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January 2024 by André William Hurrey
This is mine and all Veterans' on my clipboard for Outreach Credit Union.No one takes better care of us than NFCU!!
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December 2023 by Michael Baty
Melissa and the young man at front were very kind and helpful as we were late getting there with only 5 min before closing, but they were awesome and got us the help we needed. Well done Team NFCU!
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March 2023 by Jose Guillen
The rep who helped me, don't know his name. Seemed very eager to get me out the door. Came in to fix some credit card issues and get a new debit card and was giving semi rude short answers. Even gave me a limit as to how much I can talk. I've never had that experience. I'm young so I ask questions when it comes to money or a loan. I like to get answers from people who know more than I do. So for him to limit me made it seem like I was wasting his time. I've always had good service here from the women. But the male rep was the worst service I've gotten.
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December 2022 by Lara Smith
I think it all depends which Navy Fed we decide to go too. The Navy Fed that was waaaay the Hell by Cabela's the lady was super nice and polite and walked me through some information I needed. Clearly it wasn't near my home so I went to the one George Deiter and the girl at the front desk was like laundering my business out loud about my loan. I got upset and just walked out. I haven't had any issues with the one in Montana. But it is always good to know the difference by branch location.
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June 2022 by Natalie Henry
Is there not a branch phone number you can put on here instead of the basic 877 number??
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June 2022 by Balkissa Kafando
These five stars are for Jennifer.she was so nice.
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February 2022 by Amor Paz
I’m a 100% disabled vet and I can’t get Navy Federal to remove my property taxes from my escrow! They are taking food off of my kids table literally! So much for a military friendly bank! I will never use these guys again and if anyonecan refinance my loan without losing $ let me know!
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February 2022 by Hloni Hleli Mhayise
This is a great period of time to Invest and earn reasonable profits with great signals on bitcoin and binary trade, with the help of a woman called Mrs Anita, she is the best account manager I have ever known or heard of.
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November 2021 by Bx nutrition Clubhouse
Came here today because I had an issue with my debit card and had to get a new one. Love the energy when I first walked in the door. Was treated amazing customer service is on point!!! Thank you guys!! You never know whose having a bad day and just need that little dose of positive vibes around them to completely change their day!
