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March 2025 by mireya mendez
Excellent place, where you find everything for your dogs and they feel very comfortable being there 💙🫶🏻💕💕💙🐶
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March 2025 by Claudia Yanez
Very bad service
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February 2025 by Annette
Great Custer service at the Vet clinic.
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January 2025 by Awesome Me
I went there to get some shrimps and fishes and waited more then 30 min for somebody to help me went and asked for help and Angela manager came to help me out with a face I asked her what’s up with her attitude and she stared arguing with me, I told her I had a long time waiting and she told me that she can refuse service to me,I went and complain to manager Stephen and he heard my complain and didn’t help at all he was on the side of his staff I was upset and said a bad word and he stared lecturing me about how that wasn’t appropriate and was rude, I told him that his employee was the one that was rude to me and he was not helping me at all worse place to ever go I’m a very good customer at petsmart but their staff sucks gives a horrible reputation to the place never going back in there
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January 2025 by Skunker Bonkers
Very bad service, the staff ignores you, they have really sour attitudes, especially a worker there named Angela, I asked her for a fish and she walked off in the middle of me talking, made me wait 20 minutes just for her to come back out with such a vulgar harsh attitude, I told her I was next and she asked in a very rude disrespectful way "do you want help or not" I was like excuse me I wanna speak to ur manager and she started refusing service, turns out the boss Stephen is even worse than her! Very poor service, I can see there's a lot of complains about Stephen and their other workers! Nobody should come here and deal with that type of people EVER, I hope the higher ups do something about them
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January 2025 by Dino_nuggies _whore
Very horrible service, a worker named Angela attended us in the fish isle and she had the most horrible disgusting attitude since we asked for shrimps, she kept rolling her eyes talking to us irritated, she refused service when I asked what's wrong with you, people don't come to this pet smart to deal with pathetic people like that, y'all need to better yourself and your staff, absolutely ridiculous your guys service, we talked to the manager Stephen and he has the most vile hideous attitude no wonder the rest of the staff are the way they are, they need to be fired
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January 2025 by Maelani Greer
Worst experience ever. Stephen the manager would not let us make a return for a pair of clippers. We bought the clippers hoping to trim my dogs hair unfortunately she has hair that is too long to cut with any of the guards and we ended up having to shave her all the way down without a guard. No where on the receipt does it state we can’t get a return. The manager Stephen then proceeds to say either way I’m not giving you a return because it is at the managers discretion because the item is not resealable. We have the right as a customer to get a return. He was the worst manager I’ve ever dealt with and a complete jerk. Stay away from the petsmart. Edit: (manager Stephen has other bad reviews. Watch out for him)
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January 2025 by Amber najar
Manger was rude couldn’t take two minutes out of his time to help us with crickets when we were waiting for quite a while and when we asked for help he said he was doing curbside . Bad attitude and management! Mangers name was Steven at gateway location !
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December 2024 by Desiree Juarez
Riddle Chris was knowledgeable and helped us with our purchase!
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December 2024 by Silvia Ortiz
Excellent store to buy quality for your animals. Reasonable prices, cheaper than in Ciudad Juárez.
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December 2024 by Jim Saunders
Excellent inventory. Great customer service. Strongly recommend.
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December 2024 by Virginia Napalan (Virgee)
Always great prices good snacks and dog food even with my dog that has allergies
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November 2024 by Patrick Melton
Thr Banfield inside is really great with my dog
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October 2024 by S S
I have a feisty dog when it comes to nails and sanitary areas they do a great job with her
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October 2024 by Cookies Milk
Grooming salon was rude!
