Planet Fitness offers a welcoming environment for individuals to work out at their own pace in a Judgement Free Zone®. Members appreciate the clean facilities, particularly the women’s restroom and shower area, which has been improved by the new cleaning staff. The gym is known for its easy check-in process and sufficient parking. Valeria, a trainer, is praised for her up-to-date exercise techniques and engaging classes. However, some members have encountered issues with location accessibility, as many Planet Fitness gyms in El Paso are hard to reach. Additionally, members have faced challenges when trying to change their memberships, with unavailability at the front desk and difficulty accessing online support. Overall, while the gym itself is well-liked for its equipment and atmosphere, some logistical aspects could be better.
Lots of equipment to choose from. Very clean and very polite customer service
May 2026
I’ve been going to planet fitness for a while now and can say Andrew was very kind and does his job very well. I would most definitely recommend others to this planet fitness because of Andrew. Keep up the good work!
May 2026
Thank you Andrew for your kindness and hard work! Even when customers get ugly with you are are a professional Sir keep up the good work!
