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December 2023 by Domi
I love this place because the ladies in there are very helpful, nice and fast. They always help me if I have questions . Good price to send money .
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December 2023 by Travis Hansen
I would give this place a 0 Star if it were available. I had to ship a package, I had the shipping label in digital format. They charge $3.24 to print the label. What a joke, I will never use this place again.
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March 2023 by Gloria
Alma is very friendly and always willing to assist with any question. Highly recommend!
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March 2023 by Katelyn M
First they charge 3.24 to print one paper, and when I sent the package through them they got it mixed up with someone else package and the wrong one was delivered. Very inconvenient I should’ve taped the shipping label on myself but they try to charge you for some slip and I said no can you just tape in on there with clear tape. I haven’t gone back since and will not be returning
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February 2023 by Kstall K
Great customer service. Alma always goes above and beyond to help me. She’s definitely a great asset to the company.
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February 2023 by Sara Rangel
Great services, great customer service from the ladies at front desk specially Alma. Every morning ready to take on the day. Only down side they charge for the tape and little extra things that in other Postal Annex are free. Other than that service is great.
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February 2023 by Crystal Castro
Alma was simply amazing! She is very dedicated to not only deal for her clients, but ensuring they receive the best service. 10/10 service.
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February 2023 by Sonia Desselles
Best postal Annex in El Paso Tx. The ladies at the front are very nice helpful and efficient I recommend this place because of their friendliness and professionalism thank you Almita!
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February 2023 by Fabiola Carbajal
Had a great experience. The woman who attended me, Ms. Alma, was very helpful and knowledgeable. A very friendly person. Great customer service.
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February 2023 by Liz Tinajero
I went there to send my son something I needed ASAP , Alma gave me great options.. thank you great customer service!
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January 2023 by Silvino Arias
Place says it opens at 845am on Google it's 915am and they are still closed. No consideration for customers that are limited in time.
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October 2022 by Pat R
Great service. Hours of operation are wrong on the website M-F 9am-7:30pm
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September 2022 by ReviewByGeorge
Been a postal box renter since 2016. Out of nearly a thousand packages(and counting because I shop on-line a lot) being delivered to this location only one mishap has occurred but only due to delivery service (UPS I think) marked an item delivered but was no where to be tracked(took issue up with UPS and was rectified). Very happy with the staff, always friendly and accommodating.They deal with a lot of packages but manages to keep everything organized. They have a text system that when a package arrives it texts your phone that a package has arrived and how many. Decent price ($18/mo as of this date) to have a mail box for letters as well as a place to have packages delivered and signed for instead of it being left on your house door.Nice convenient location right off the freeway, very accessible. Plenty of services, products, keys, small gifts, lottery, passports, packaging service, everything a regular postal service provides, and other misc items. They speak both English and Spanish. Great hours, open everyday and on weekdays open til 7pm, which is great because sometimes I don't get off work til after 6pm. Very happy so far with this place.
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September 2022 by Terri Fowler
Poor customer service, to my surprise the account was not active. I was going to renew but when the owner threatened to keep my returned mail until I renew, he LOST a customer! Wow, instead of explaining how things worked, they blamed me. Even after picking up mail a month earlier, I had no clue my account was inactive. Crazy. I do not recommend. At least the owner of this establishment needs to reconsider their management.
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August 2022 by jessie a.
Went to take my daughters passport pics only to find out they were not taken properly. A month and a half later the passport dept return a letter stating the chin to bottom of pic and top half aren't the distance required. Should've know the wo KY picture setup was sketchy. Don't go here. Should have gone to walgreens where I've gotten mine and husband's.
