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October 2023 by Pat Heincy
I wish the owner prior to these people were back. They were were very nice, efficient, reasonable, and actually open like a regular business. Your even got a warm feeling like they were part of the community. The new owners need to sell to someone who actually wants to do business.
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September 2022 by Leesa
If I could give a -0 I would! Do NOT go here!! They are NOT affiliated with the USPS in anyway; the post office kicked them out. They are crooks. They demand to open your packages because they want to see for themselves what you are mailing. Packages come up missing and delivered empty. They also tried charging a man $30 for the small $8.00 flat rate box. I refused to let them open my box and went to the post office on pebble hills where I always go. Judging by the reviews and other people who were in the pebble hills location, take this as a warning....don't go there. Aside from the fact that they are ALL rude...I won't mention ethnicities, but if you've been here before you know what I'm talking about.
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July 2022 by Isah K.
No issues here. It is a quiet location, it's not crowded and the customer service is so much better than any post office here in El Paso. It's a one stop shop. I'll be back for all my printing needs especially if I have a package to mail off.
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June 2022 by Jim Cox
Anything you ship will wait two weeks before it enters the mail system, whether it is USPS or FedEx. The employees will lie about it even though the package is in plain sight. However they won't let you take the package because it has "already been tendered" to them. They are also overpriced. I have no idea how they stay in business.
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June 2022 by robin hines
I didn't realize they closed at 5:30 and I was a couple mins late . He was helping another customer and welcomed me and was sooooo friendly! I usually go to the post annex by my house, but this one was just as good!!
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June 2022 by Sarah Crump
All I needed where stamps the guy was super nice and quick ??♀️ Not sure why the bad reviews but again I didn’t ship anything.
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April 2022 by Sandra Bashur
It says it is open on Saturday but that is not the case. I counted on it to be open because that is what their information indicates. I was very disappointed!
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March 2022 by Diana Duron
paid for a UPS package only to get it lost and never found - attempted to get my money back - returned many times even to speak to supervisor - never got my money back and gave me excuses of why i couldn't - spoke to actual UPS manager and was told i was supposed to have gotten money back - but this postal annex would not allow it - so you might want to think about sending packages through here
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February 2022 by Hector Facio
Wow! These reviews are terrible and for a good reason. They are walking distance from me house and I do alot of business with FedEx. I decided to go see since it's close to my house, but what costs me 10 dollars for copies at FedEx, they wanted to charge me 30 ... crooks indeed .. I'll take the drive to fedex.FedEx.. they should be ashamed
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February 2022 by Lisa Leese
If I could give a -0 I would! Do NOT go here!! They are NOT affiliated with the USPS in anyway; the post office kicked them out. They are crooks. They demand to open your packages because they want to see for themselves what you are mailing. Packages come up missing and delivered empty. They also tried charging a man $30 for the small $8.00 flat rate box. I refused to let them open my box and went to the post office on pebble hills where I always go. Judging by the reviews and other people who were in the pebble hills location, take this as a warning....don't go there. Aside from the fact that they are ALL rude...I won't mention ethnicities, but if you've been here before you know what I'm talking about.
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January 2022 by j2jcox
I wish negative stars was an option. This place only offers the more expensive post office options. In addition to that, my mail piece sat for two weeks before they ever tendered it to the post office, and that's after I made several trips to complain. They tried blaming the Post Office but other reviewers have stated the same issue with packages being delayed. I wish I'd read the reviews before visiting. Worst experience ever and I will never return. I'd only recommend this place to my enemies.
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January 2022 by Jo Aguayo
If I could give no stars, I would! Needed to send something certified, manager stated they no longer do certified. She could tell I was in a hurry and I told her it was stupid they are a postal store and do not do certified! I could only do UPS or FedEx, no USPS. I was in a time crunch so I paid $30 for UPS. Do NOT go to this store, they are thieves!
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November 2021 by Rudy
Very lazy staff refused to allow a letter to be sent at 520pm
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September 2021 by Briana Romo
don’t show up here, they still like to close their doors 2 hours before closing.
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April 2021 by Rachel
I showed up at 5:18, they close at 5:30. I needed to mail some documents. The clerk told me “due to Covid” she can only take drop offs from 5 to 5:30. She said her machine doesn’t work after 5 to create the label. I think she just didn’t want to do the work of creating my label for me. This is the second time an employee has used Covid as an excuse not to help me. The other time it was a gentlemen who said that due to Covid they aren’t providing notary services anymore. Twice now my time has been wasted trying to use this place. Now I know not to try to use this place anymore.
