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February 2024 by Liza Jones
Great place to stay.
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January 2024 by Chaquinta Fisher
Easy on and off the I10. Rooms were clean, quiet hallways, friendly staff. Enjoyed the fireplace and split two bedroom design. Having a full size kitchen just makes you feel at home without having to leave for dining out.Will definitely stay here anytime we are in ElPaso. Nearby shopping is a plus, too.There is a $12 parking fee so if you are taking a car service here from the airport, I recommend asking for that charge to be refunded or not charged.Food & drinks: Complimentary hot breakfast was amazing.
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January 2024 by Randy T
Sydney was very friendly and had great customer service! 10/10
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January 2024 by Edgar Aguilar
Damaris was Awesome! Super polite and helped us out with an issue we were having with our booking. She was very understanding and helpful, so needless to say, it was already a great start to our "staycation". The rest of the staff was also very nice. Whoever runs this place must be doing something right because all the employees seem to be enjoying what they are doing and performing to the best of their abilities. As a family who frequents hotels on a regular basis, it really makes a difference when the staff is nice instead of grumpy. So hats of to you all for that. Thank you. Rooms are clean. Food is good. The pool is nice. The gym is nice. Everything is nice. We will definitely be back and pick this Marriot out of all the rest just because of the staff. Thanks again!!!! We really appreciate it!Rooms: Rooms were very cleanNoteworthy details: Awesome staff
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November 2023 by Javier Polendo
Went there for business
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October 2023 by Amber Samudia
Rooms: The rooms are amazing, comfortable beds and even the pull out couch. Full size refrigerator, stove top, microwave, dishwasher, and even cooking utensils and dinnerware. Even a dining table and a coffee maker with coffee and tea options.Our AC was out for the first night but when we told them the maintenance was in our room in about ten minutes and fixed it promptly.Safety: All the doors to enter have hotel card key locks.Walkability: There's a good amount of stores nearby, including a walgreens and a taco cabana in the same parking lot.Food & drinks: The breakfast area is amazing, hotel is worth every penny. Also they have a snack area which has snacks, sodas, and TV dinner meals as well as travel size toiletries available for purchase.
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October 2023 by J Chase
Good hotel convenient on the east side but beginning to need a face-lift
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October 2023 by Amanda Andrade
My son's basketball team used to stay at this hotel every time we stayed in El Paso for tournaments, the last time we stayed here was about 10 years ago. We stayed there this weekend. It's nice to see that nothing has changed! Great service, clean rooms, good breakfast. All around just a great stay. :)
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September 2023 by Corey Helms
Stayed here on my cross-country trip for work from Florida to California and back, snagging mid way stop. Would definitely recommend.
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September 2023 by Tom C.
Older Residence Inn - old furnishings, decoration, and layout. Rooms don't look like those in the pictures on the Marriott website/ap/. After checking in we turned on the AC - down to 70. Once the temp hit 74 the system turned off. I tried turning the system off, letting it sit, and then trying again. Nothing changed. Went down to the front desk and asked if they set the AC system so that the temp won't go below 74. There was only one person working at the front desk (6 pm) and she called one of the managers. Once she got off the phone she said "Yes, we set the system so that the temp won't go below 74. When the temp goes too low the coils freeze up". I'm a platinum member level with Marriott and have stayed in hundreds and hundreds of hotels. Don't think I've ever seen a place where they prohibit the AC system from going below 74. I did figure out how to get it lower than 74 after several hours - you let it turn off at 74, then set the temp to 73, and the system turns back on. Then once it turns off at 73 you turn it down to 72 - and so on.It's an expensive place for what you get - there has to be much better options in town than this place.
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August 2023 by Shalonda Anonymous
Very nice place to stay for an extended time. Close to shopping and restaurants.Great daily breakfasts, inexpensive laundry. Friendly staff. Nice kitchen area.It is close to the highway, so if the sound of traffic annoys you, request a room away from the highway.
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June 2023 by John Markman
I love residence inn. Stayed 5 weeks. The room was a little dim, but I got used to it! The staff was extra friendly and there were so many places to visit and eat in the surrounding area.
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May 2023 by Susie Araiza
Great experience with my family. Breakfast is good and always fresh. Cleaning is done per request and scheduled every two days so your room is always clean and you have fresh sheets all the time.
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May 2023 by Prius Wanderer
Traveling cross country we chose a 2bdr suite. It was beautiful, spacious and clean. Staff was very nice. Indoor pool looked very nice. Pets welcome ? ?
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March 2023 by Lesli Jordan
Beautiful, well keep, modern warm home away from home with the most efficient, and very accommodating
