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February 2024 by Luis Ponce
Bought my 2nd car here, no market adjustments, Scott is great very helpful and knowledgeable with corvettes!! super service
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January 2024 by Alejandro Duran
I bought my VW Atlas at Rudolph and every time I go for a service they treat me amazing
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January 2024 by Rosa Hutchins
Great people to deal with
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November 2023 by Mark and Selena Chino
Took a test drive in a car we saw online. Salesman Armando was friendly & helpful. He was refreshingly honest in telling us not to expect much bargining room, due to market conditions.
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September 2023 by Celia D.
I have purchased 3 cars from this dealership. I have referred my sister and my best friend and they have purchased cars from them also. I will never purchase another car from you. They sell you useless warranty that they don't cover. Pray that you never have to get your car serviced here.
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September 2023 by Oscar Romero
Bought a truck and suburban from Jose Lopez aka Pepe and the service was excellent, the process was streamlined and fast. When service was due Johnny the advisory took care of what was needed asap. Best dealer in town.Thank you Rudolph
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September 2023 by Deborah Clugy-Soto
Salespersons lately are lazy or don't listen to what you want. Two different ones were that way and we walked out on the second one. Used to be our go to dealer but never again.
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August 2023 by David D.
I can tell you that the sales department severely lacks integrity. My experience was the worst I have ever dealt with in all my years of purchasing vehicles. I have to assume that they figured I would be ignorant, and I would not pay attention, or I would not see the numbers they flipped on the sales contract. Moving numbers from their purchase of my trade-in vehicle to the number of the vehicle I was purchasing was something I guess they get away with all the time.The guy that wrote up the contract had a blank face with nothing to say when I asked him where he got the numbers he wrote into the contract. Yes the total at the end of the contract for the vehicle was the same, but they can add more commission to their pockets by flipping the numbers. Shady dealerships do this all the time.Then I get a conference call where they apologized for making the mistake, and it was only because they said they were old. Just another way to insult my intelligence.After I asked for an itemized addendum to contract which outlined the upgrades I paid to have the dealership install (because they only had the total amount listed on the contract for all upgrades), I found that they had double charged me for mats. They acted like it was no big deal, and they cut me a check (minus the taxes that I had now paid twice.) So they took my approx 7 bucks in extra taxes, and they kept it in the purchase price if the vehicle. When I asked them about the taxes, they said "well it's only like 7 bucks, but the salesman can give that to you if you want." WTF??!! I could have cared less about the 7 bucks if they hadn't already tried to be completely dishonest with me from the start. Needless to say, they haven't gone out f their way to pay me the $7 in taxes that I paid twice. I could go into more issues, but I think this should provide enough red flags to anyone that is considering purchasing a vehicle there. Just pay extremely close attention to detail if you buy/trade there, or else they will take your hard earned money to line their fat pockets.Good Luck
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July 2023 by George Pinal
For repairs, they charge alot of money for diagnostics and can’t fix anything. And if you want to buy a new car and make a deal with them like pay cash they are stand-offish. They seem like they don’t need the sales.
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July 2023 by Armando Salas Jr
Best deal in town for a new vehicle lease. Was able to get a lease on a 2023 Honda Ridgeline Black Edition. Thank you Ricardo Knox.
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June 2023 by Carlos H.
What an AMAZING place. Oscar in the service department is phenomenal. I came in on Saturday without an appointment and he informed me my tire (that had been flat forever) wasn't in stocks. He reached out to other centers and was able to secure me one by Monday. He personally called me when it arrived and I wasn't able to make it until Wednesday morning. Sadly I had forgotten HIS name when I arrived but remembered mine. His staff serviced by truck(again without an appointment) and I was out in less than an hour. I wasn't even late for work. From the moment I bought my truck, Ive had nothing but GREAT things to say about this dealership. 5 stars for sure!
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June 2023 by David Palafox
Great El Paso Chevrolet dealership and my family have purchased there for over 30 years.
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May 2023 by Matt B.
Excellent service and great place to buy a car. Scott was extremely helpful and sold me on a car I wasn't even planning on getting. He worked out a great price and was super quick in explaining everything and getting me out the door with my car.I'm a Ford guy, but Rudolph Chevrolet had the best price on a car for me.Rudolph doesn't mark up their cars like other places do and this is a family owned company. The kids room is a huge plus for kids to play in also. It kept them busy and entertained while the adults handled the business. Kudos to whoever gave them the merry-go-round!
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May 2023 by Barbara Jenkins
Here with my husband at this location. He isn't happy at this time with the service. He's planning on visiting with someone when we get back in town.
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May 2023 by Carlos Gerardo Urias
ZERO ETHICS. ZERO PROFESSIONALISM. SALES MANAGER BACKED DOWN FROM A CLOSED DEAL !!!! AWFUL RUDOLPH MAZDA
