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February 2024 by P. Smith
The last couple of weeks/months have sucked! They are so impersonal and rude!!! Ever since they changed everyone out, all these new people act like they don't care and act like you're a bother to them. Apparently, customer service is nothing to them. Who do you complain to, to teach them to be a little nicer and be more helpful??
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April 2023 by Armida Galaviz
The only bad thing, is you need to remind the customers that Scan n Go is to scan your items as you shop. Not to scan your items under the sign and block traffic to those of us that properly use scan n go.
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September 2022 by Jesus Medina
Always have what we need at a great price. I really recommend getting a membership to Sam's Club. Get it now.
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July 2022 by Troy Huffaker
very professional and helpful.
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June 2022 by Luis Medina
Great prices on gas and food. recommended to everyone
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April 2022 by L M.
Sam's club has a good variety of goods. It's enjoyable to shop at the Westside location. Their customer service also continues to improve after submitting a few recommendations to management.
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January 2022 by Michael B.
Gas prices are good. Too good maybe because the line is horrendous. People are always blocking the parking lot because of this. People are also getting into rage incidents. Scary. Inside, you can buy almost anything in bulk. Anything except straws. Was shocked as I needed some. Last note, for $1.50; you will not find a better hot dog. Very tasty and filling.
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January 2022 by Abraham S.
On Dec 30 my parents and I went looking for trip tip to roast and they were out . A worker in the meat department kindly asked me what I needed I said tri tip.. he went inside the butcher area brought out some tri tip , he told me this is all they had , it was cut into small strips. I asked if possible they had the tri tip cut into larger sizes so I could make a roast and he said give me a minute I'll cut one for u , I asked if he could cut me 5lbs and he came back with a smile on his face and asked if it was too my liking , I said yes and thanked him.... They went the extra mile to help me out . Unfortunately I didn't get the employees name but wanna thank the meat department for an excellent experience !!
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December 2021 by Letty Ward
Even have a Vaccines appointment you show up and they are sloooooow.....take like 35 mns more to have attention.....
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December 2021 by Juanita Flores
Awesome and wished that I could go inside while they were unloading my truck.
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October 2021 by Gon Lgr
Love this one… crowded at times especially the gas line but I’ve learned on what days to go.. I still do not understand these people in the long lines man I do scan and go and out the door… I stroll by them like happy you all love long lines but please don’t complain it’s your fault ????
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August 2021 by Andrei K. Lagergren
Good Sam’s Club.
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July 2021 by Alex G.
DO NOT ORDER TIRES HERE!! Horrible experience with ordering tires at this place. I would not recommend them at all. I ordered two Pirelli P Zero tires and had to pay upfront and was told it would take 6 business days for them to arrive. They didn't arrive and after a couple of days of following up the tire center said they would call the Pirelli rep to track my tires. They did that on a Wednesday and said my tires would arrive on Friday. It is now Saturday two weeks later and they have no clue when my tires will arrive. I figured I would save. Couple hundred dollars and wait the 6 days but as they always say you get what you pay for. Getting a refund and going somewhere else even if I have to pay more. DO NOT ORDER TIRES HERE!!!!!!
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March 2021 by Zena K.
I LOVE the "Scan and Go" feature in the app! You literally just scan the barcodes of the items you want and pay in the app and just show your code at the door and voila! So simple and it's great not having to wait in line! I can go anytime and be out of there quickly! I wish they had more organic food options but they have tons of other things I need.
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February 2021 by Christian Kelsey
Great place always friendly membership needed to shop at sams
