San Mateo
Apartments
Hours:
9300 Viscount Boulevard, El Paso TX 79925
Hours
About San Mateo
San Mateo is a community known for its exceptional service and attentive staff. The leasing office, led by Selena, has consistently received praise from residents for their professionalism, kindness, and genuine care. Cynthia and Selena are described as making the entire process "easy and smooth," always available and willing to work with residents.
The team's assistance is particularly noteworthy, with one resident expressing immense gratitude for the "exceptional" help they received in securing a new apartment during an urgent situation. Selena is highlighted for her friendliness, patience, and thorough guidance throughout the application process.
However, some residents have expressed disappointment with the community's pool facilities, noting that the "tiny and shaded hidden pool" is often overcrowded, while the "big pool" remains closed, leaving many residents unsatisfied. Overall, San Mateo is praised for its dedicated staff and their commitment to providing a positive experience for residents.
Most Recent Reviews
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September 2026
Im a resident they painted my apartment after living here for several years. Big thanks to the management Marisela and painter Izaiah who worked with me to get it done!!
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September 2026
Very clean apartment complex with a welcoming staff that provided me clear and concise communications on what to expect for moving in. The move in process has been fun and exciting.
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September 2026
Jacky is the best. She let's you know prices and availability upfront before you go look at other Apartment Complexes. If you have any questions, Jacky has the answers
More Comments(81)
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