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“Lucia & her team at the El Paso PostNet location went above and beyond in getting our documents printed, and ultimately delivered. They were able to turn around printed construction drawings in an expedited fashion which was truly a huge appreciation from our team. And when our company was put into a bind by another party, Lucia stepped in and delivered above and beyond customer service. This is a top-notch printing location with the best of people. Would highly recommend for your printing needs.”
“Delivery was handled professionally and courteously. They provided plenty of advance notice as well as short term notice of the arrival of my shipment. Very good guys to deal with!”
“Exceptional Service from Itzel!
Itzel provided absolutely amazing customer service! She was friendly, attentive, and went above and beyond to make sure everything was perfect. She built the ideal box for my package—sturdy, secure, and exactly what I needed. Her attention to detail and professionalism really stood out. Thank you, Itzel, for making the experience so smooth and stress-free!”
“After moving across the country, we realized the trailer wouldn't fit in our new apartment complex. I called and talked to Allison who offered a few suggestions. We ended up driving to El Paso with a truck to load our things into from the trailer. Freddy was amazingly helpful and helped me back the truck up to be right by the trailer. He also gave us some waters which was very needed in this heat. I'm extremely grateful that they allowed us to unload on site instead of a home delivery as it definitely saved us some money. Again, thank you Allison and Freddy!”
“We have been to The Postal Solution for almost every service this business provides - from shipping and notary services to passport photos and packaging. Each visit we were met with excellent, attentive customer service. Even during busy times, the owner is always pleasant with us, and every customer she helps before us. She is very knowledgeable of shipping policies, and offered very helpful advice to ship our valuable items. This is our first choice for notary services - even before our bank!”
“I needed to ship a package right away. I found Easy Parcel Shipping a little over a mile from the El Paso International Airport. Easy Parcel Shipping is an Agent for FedEx, DHL, LSO, UPS and USPS. The clerk on duty made sure that all the goods were securely wrapped and recommended the best way to ship the parcel.”
“Official Music Artist - Definitely one of the best places to get all my business done. From all my postal needs to money orders and Notary needs. Also a nice place for lottery tickets and other little things inside. ??”
“Great customer service! Cathy has helped me with notarizing closing documents for my homes and shes fantastic. Always greets me with a smile. Highly recommended for all your postal needs.”
“Very nice building, good and friendly customer service. Services such as FedEx, UPS, USPS, Amazon Hub, - PLUS there’s a coffee shop in there with the best vibes. Highly recommended!”
“I love it from the moment you arrive, the Beautiful Cashier greets you, she has a bright smile and is very Friendly. The staff too. Very good assortment and everyone is friendly.”
“Cannot say enough good about this store Armando was such a great help,he went out of his way and went above and beyond. I went to fed ex yesterday for the same help and they wouldn't even come out from behind th3 desk and acted like I was bothering them. Not everyone is techy,so thank you Armando store 0350 amazing customer service.”
“I want to acknowledge the great customer service received from Carolina and Jaime this past Sunday 8/3/25. I was highly pleased with their attentiveness and caring attitude of both ladies. Thank You. ?”
“Passing through, needed some documents on my phone printed. This is one working environment I myself would love. I was there for only 20 minutes and the kindness from everyone in there was over the top!!!”
“Ms. Denise was so helpful and helped with my crazy return that no longer fit in my package. She helped me fold it and put it together. She didn’t have to and yet she did. I appreciate her patience and kind demeanor.”
“Both ladies that were working here on Saturday 4 October at 1:50pm were absolutely wonderful. Ms Perez was very helpful in finding the best way to ship my package so it would get there quickly but within a reasonable cost. Overall the service was outstanding and I highly recommend this location for your shipping needs!”
“Mayra and Jessica were two of the most professional and work ethic was amazing. Couldn’t have packed or done everything they did in such a short amount of time. Very thorough when it came to electronics and properly packing them. Went above my expectations for a company when it came to packing both my apartment and storage unit. Wish I could have them again when I have to move.”
“Had to make a quick stop on the morning of July 9th, print and laminate a document prior to flying out of El Paso. The gentleman working that morning was AWESOME! wasnt shy about asking if I needed help, and even taking over at some point to make sure job was done correctly. Great experience when i needed to be in and out. And i didnt even tell him i was heading out of town. Best costumer service experience in a while! Give that man a raise!”
“The quality of service provided by all of the staff at this location. It is always amazing and greatly appreciated. Claudia and her staff always provide excellent customer service to us and all customers. They already know us by name and make it a point to make sure that our needs are met every time we go into the store.
FYI: The store is always super clean and organized, well done!!!
Thanks
Gardeas”
“Employee 309111 was excellent. He was very courteous, nice, efficient and enjoyed his beautiful personality. Every time I go into this store, which is terminal store POSO2718. I am always pleased and happy with their service. Management, keep up the good work.”
“Amazing!! They are wonderful at this location! They helped me so much. Would definitely recommend coming to this location! I accidentally made a mistake on the return label and they helped me fix it. They went out of their way to fix my problem.”
“Military move used them for my HHG on a few products and can easily say the best service I’ve had in 8 moves. Had Jay and another associate but impeccable work, would recommend to anybody!”
“Not sure if the website form posted my review so I will do it myself, I just had the most wonderful experience at this UPS location. Jair the young man who attended me provides EXCELLENT customer service. I visited a FedEx store earlier today to get an estimate on shipping cost, I was in line but leaning against a counter because of my foot pain and I was a little dizzy as well, someone else who walked into the FedEx store after me got called first, and the man who finally called me was so unfriendly. The person I spoke to on the telephone earlier at this UPS store on the other hand was very friendly and helpful so I came here. I did have questions about the services offered at this store however due to budget constraints I went ahead and took a chance on my boxes as I packed them myself. Jair was knowledgeable and quick in explaining to me the options available, very professional. I will be coming here again next time and if I need to ship something of higher value I will absolutely pay extra for your packaging services!”
“I'm known for coming to this UPS location often because my dear mother is notorious for ordering stuff online and then changes her mind wanting for me to return her items. I am happy to do so. The gentlemen working at the front are always polite and excel in customer service. Returning items are always a breeze. These gentlemen go above and beyond making sure if I needed help with anything else. Thank you so much for your spectacular service. ?”
“Went to pick up package from Amazon but the young lady was rude and very unfriendly the only good thing about that place is that it had a very nice smell but very rude staff I wouldn't go back..”
“They helped me print out a shipping label even if I couldn't send it through them and they did it for free thank you for your help. The workers are friendly and helpful.”
“This is for Raul Ayala before writing a review learn how to spell and proofread what you write. Second the negative comments about the company and their staff was unnecessary just because you were let go doesn’t mean you should get on here and bash the company. Maybe your work was sloppy just like your review. Your negativity and reviews like this will get you nowhere.”
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“A+ service & A+ employees! I’m a small business owner, and I don’t have much free time. When I had come into Pack & Ship Express, last week, it was already closing time.
But Chris was so kind & patient in helping me navigate something that I know so little about. He had me out in no time, which to me was remarkable. Not only did he satisfy my expectations, but he even threw in a recommendation for an audiobook and a neat coffee spot on the west side. Thanks Chris! Lovely book & neat spot you recommended!
I’m telling everyone I know about this place. Truly remarkable work they do!”