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February 2024 by Ayden A.
this sucks for 60 a month I don't even have a big house and it can't reach my room. I wouldn't recommend spectrum at all
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February 2024 by Peter Barr
Bad service and they always have outages it's getting out of hand bad really bad and customers are bad. Too they like messing around
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February 2024 by Refugio Floree
You 'r dreams come true , every time spectrum assistant give us advice!
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February 2024 by Rodriguez
They have hidden charges, and the internet it's really bad. I switched to AT&T, which works great, and I pay $15 dlls less, and they only have promotions for NEW customers
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February 2024 by Maripepe Hernandez
Bad attitude from the whole staff.Slow for any type of transaction you are doing. No customer service etiquette
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February 2024 by Noel Montes
Bad service, moved to another address and they charged me for installation again, even though I just changed of address, customer service needs more training in helping customers, and they shouldn't charge twice for installation, planning on moving to another company.
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February 2024 by Fernando Sanchez
Promos only offered to new customers. Even if in good standing or lpyal customer for years. Had to switch.
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February 2024 by Xavier Hernandez
Maui the man with long hair is extremely rude and disrespectful
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January 2024 by john gudaitis
Do not get their service. Customer service is very rude especially if you cancel. I cancelled my service in October and they are still trying to charge me for service from December to January. I even contacted the customer service rep and they were very rude and refused to cancel charges for service i don't have. CANCEL SPECTRUM!!!!!
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January 2024 by I M
Nice attendants
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January 2024 by Caitlin Monge
Even without an appointment we were seen in a timely manner.
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January 2024 by Juan J. Herrera
It is my favorite store for the internet and cell phones
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January 2024 by Tiffani R.
With spectrum being our only choice for internet on Ft Bliss, it's pretty good! Decent prices and good service. There's a couple outages here & there but that's normal and happens with other companies. Not too sure about the phone service they provide but for internet I would recommend them!
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January 2024 by Tom G.
Break up the monopoly in El Paso. Shit service, shit customer service and over priced for the lack of stability. The attitude is where else are you going to go. Rather move cities then wait for El Paso to come into the present day of technology and other companies investing in the market.
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December 2023 by Mike Word
Oh, how I wish Comcast or some other ISP had bought out Time Warner. Spectrum flat out sucks. I am waiting for the T-Mobile Internet to become available my area.
