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December 2023 by Nick Perez
Can in over the weekend to make some purchases, couldn’t get any help and was actually followed around a section by an employee. Won’t be back to any of the locations
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November 2023 by Cody Argumaniz
Went to Sunland Park location and they didn't have the size boots my daughter needed. They did an inventory check and stated the downtown location has them.I placed the order immediately and tried to pick them up. They would not let me.I asked if they could please just get the boots for.6 hours later the called me and said they were now out of stock.Typical El Paso store.
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October 2023 by Evelyn Salgado
Very low selection of Stetson and Larry Mahan in 7 1/4 size. Eventhou their website indicates they have in stock. Their customer service is great, but their prices are somewhat high in comparison to the Holidays. They should go back to the old Western style. Their new lines are unappealing and pricy. Boots for men are ok, but for women, their styles are tacky and too flashy. The simpler, the better, in my opinion.
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July 2023 by Pablo Gonzales
Great selection for men, for give me women. But the selection for women's clothing is great everywhere, men's. Not so much.
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June 2023 by Sam Crowns
Tony was awsome. Did a great job on my hats.
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May 2023 by Phillup Toft
Great staff ☀️. Excellent merchandise ?.with those two ingredients you have the perfect store ! ? Perfect fitting cowboy hat ? Yeehaw.
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May 2023 by Guillermo Medina
Great customer service and great selection of merchandise.
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April 2023 by James Conner
Traditional store I. Downtown, they have a classic cowboy pants that I like and are available un soo many colors
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April 2023 by Ellie A
It's such a cool store in Downtown el paso.They have their own parking lot, which makes it very easy to park.They have a great selection of clothing and cowboy boots.
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April 2023 by Sandra Melchor
Beautiful selection of cowboy hats
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March 2023 by nena gam
Great customer service ?
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February 2023 by Larry S
I went to exchange a 175.00 cowboy hat that I only had for 3 days. The manager **** immediately start telling me I damaged her hat and she will not give me a refund or exchange the hat for the correct size that I wear. She never gave a chance to tell her I needed a smaller hat. One e she finished talking it was bye and have a good day. That was it and that was all. * *** *** ********* ****** *** **** ** *** ***** ******* So sad and hurt how I was treated
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February 2023 by Larry S
I went to exchange a 175.00 cowboy hat that I only had for 3 days. The manager **** immediately start telling me I damaged her hat and she will not give me a refund or exchange the hat for the correct size that I wear. She never gave a chance to tell her I needed a smaller hat. One e she finished talking it was bye and have a good day. That was it and that was all. * *** *** ********* ****** *** **** ** *** ***** ******* So sad and hurt how I was treated
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December 2022 by Herbert Schardt
Classic place for cowboys. I first visited 45 yrs ago. Still has bargains in the spring.
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December 2022 by Monica Aracely
Great store..has a good variety of western brands ..
