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March 2024 by Evelyn McLemore
I arrived early and was checked in quickly. Everything was good, except little things like the toilet seat and toilet were loose, half a roll of paper towel, stingy with towels and washcloths, opened bottle of water left in the fridge, and stained lamp shade (lamp was unplugged and in the floor). Still enjoyed the stay though, and the bed was very comfyNearby activities: Everything we wanted to do was no more than 10 minutes away.
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March 2024 by Joanna Latraz
Rooms are filthy! Mine had a huge carpet stain from a dog! Housekeepers talj so loud in front of your door you can't work. Had to ask them to lower it. Front desk unhelpful. Lizzette has to be fired! It's thr hospitality industry.Rooms: Filthy
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March 2024 by Catalina Casillas
The rooms were filthy. Cleaning staff are rude and pompous. Front desk agent smells like marijuana. And even daughter asked what the smell was. They allow pets and all night dogs are barking keeping everyone up. If that wasn't enough the drunk soldiers run around like they own the place. And it only cost me $300. What a bargain.
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March 2024 by salty money
Great service and
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January 2024 by J J
Rooms: Clean roomsNearby activities: Close stores and restaurantsSafety: Safe
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October 2023 by MitEvo
Nice room, room had a kitchen with available kitchen wear. TVs where a bit small and curtain in living room well not close to prevent anyone from looking in but still pretty nice. Highly recommend to get a room here. Will stay here in the future as well.
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October 2023 by Marco S (MarcoVolo)
Great rooms. Clean and large enough.Pity no shuttle to airport at early morning... And no drinking water in room.
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September 2023 by Mollie G.
Stayed here for work. Our dressers don't close and they have Mich ultra bottle caps on the bottom. When we got in our room there was clumps of hair in our shower. When we had our room cleaned nothing was vacuumed. The WiFi seems to not even exist at times. And the pool looks like it hasn't been cleaned in a hot minute; bugs, hair and debris. The happy hour that they have from Monday - Wednesday is a nice touch but wish it was the whole week. They serve wine, beer and food. The front desk staff who is sometimes there, are very nice and friendly.
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August 2023 by Fernanda Dieguez
My family was looking for a staycation in EP. Specifically wanted the pool, and they called prior to booking to confirm the pool was open, just to arrive and get told the pool is not working and we got sent next door to their sister hotel. The other hotel had the pool at full capacity. This experience was poor to say the least. The rooms were decently clean, and were nice. The staff doesn’t know what they’re doing and blatantly lie. This place was fine for a one time stay. Would not book here again.
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June 2023 by Tess C.
Adrian is awesome! The rooms and linen were clean. The staff serving breakfast and happy hour were super accommodating. Nothing bad to say. I would stay there again.
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June 2023 by Teebectaa Dickson
This hotel is so dirty. The entire hotel need renovation! Furnitures are super old. Breakfast is tasteless. Even my 7 year old is not liking it here. Can wait to check out tomorrow. Never going to book any staybridge. Toilet was broken the very first day. My entire stay here got my body creeping. Terrible place to stay.
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April 2023 by G G
Great place to stay. The room was clean, love the kitchenette. The staff were nice. The location is great, breakfast was good. I'd recommend this hotel.
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December 2022 by Assilem Assilem
I’m not sure why this hotel has great reviews. I am in a suite and the shower is stained very old looking, and it floods I flushed the toilet, and the flushing handle has broke. Now my toilet is running the carpets are stained. I see hairs in the shower they haven’t been clean properly. The toilet seat is plastic and slides all over the place. Absolutely not worth the money. Also ate the free dinner buffet and it was OK. Nothing great at all. This is not the hotel for you if cleanliness and modern amenities are a top priority.
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December 2022 by Ojo Tunji
Another IHG clean and tidy extended stay, got brkfast in the morning and dinner on some days of the week.My recommendation and appreciation goes to Isiah who takes every issue serious according to how it’s been received. Mrs. Jenesis should not be left without kudos in cleanliness of the rooms.
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November 2022 by Brandon Whittemore
This is a fantastic hotel. Good breakfast (free), M T W they have free dinner and beer. The only reason they do not get a 5 from me is the carpet in lobby and halls was torn. The carpet in the room was stained. But other than that it is a very nice place.
