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February 2024 by Alexia Gonzalez
Serina was so helpful!!! She was super patient and so kind while helping me! Highly recommend going with Serina.
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February 2024 by Elva Flores
Thank you Serina for my great service your were so helpful and kind .
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February 2024 by Josie Flores
I’d like to recognize a sales team member her name is Serina she was so patient helping me and very knowledgeable. Thank you Serina ?
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February 2024 by Ernest James
Sales Team (Serina) was knowledgeable, extremely helpful and very patience with me throughout the process ??
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February 2024 by Jennifer Cabral
Serina Hernandez is so very helpful and friendly always has a smile and great customer service !
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February 2024 by Kaleb Guerrero
serina was very helpful and helped me upgrade into the phone i wanted
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January 2024 by Camilaa Lopezz
Thanks to Lupe I got exactly what i needed, she gave the best service and very professional
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January 2024 by Vero Lopez
Lupe very professional,perfect service!!!!!!
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January 2024 by Jackie Rodriguez
lupe if I’m not mistaken on the name but this wonderful helpful women. Such great service she gets the work done!
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December 2023 by Jenny Carrillo
Went I yesterday, 12/2/2023.Initially, had the worst customer service with a female working that day.I decided to leave, very, very upset after hearing negative answers to all my questions.Then, I saw the young man who had helped me before and remembered how helpful he was.He was with a customer, so I waited for him. Believe me, it was worth it.Vincent Canalda is the best. Very good in explaining and gives the customer the attention needed. I walked out with my new phone and a very satisfied customer.Vincent Canalda is a Super-Dooper sales associate.
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October 2023 by Tania Adame
This store has terrible customer service. The ladies that work there are extremely rude and have nasty attitudes. All of the people that work there only care about the sales and not about servicing the existing customers. If you ever want decent and quick service do NOT ever go there.
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September 2023 by SAMUEL M.
It's becoming more of a sales store than customer service. I told them my phone was acting up, but they didn't bother to look at all they wanted to do is sell me another expensive phone. I mentioned to them that I have been a customer at this store for over 20 years (23 to be exact) . It didn't phase them at all. I think they were more concerned with making commission than helping customers. I bought at least 10 phones and phone accessories from that same store in previous years . I spent thousands of dollars at the t-mobile store. It's sad to see these incompetent people ruin everything.
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September 2023 by Jean Frescas
We had a great experience. Lupe helped us and she went above and beyond for us and kept up with us after we started our account with T-MOBILE. We had issues with some stuff but she stayed on top of it. If you go ask for Lupe
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September 2023 by Mr. Pries
My wife and I had tremendous service at this store from Lupe A. The whole team helped us out.
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July 2023 by amanda carlos (Carmanlos)
Memo refused to to service me with my passport card did not help at all had to call. Corporate claimed he was a manager definitely going to switch to cricket worst customer service ever including the customer service over the phone. Do not go into this location because memo will not help you out, I went at 11:30 AM today someone needs to address these associate
