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February 2024 by Maria González
Jesus helped me, he is a good person and has a very good character to serve the client. I congratulate him for being a good person. Keep it up, he always has a good character.
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February 2024 by Jose Cuellar
Amazing service from both Melissa and May thank you ladies for helping me set up my new device!
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February 2024 by Adrian Salas
I recently had the pleasure of interacting with Carlos, and I must say that his customer service exceeded all expectations. From the moment I approached him with my inquiries, he went above and beyond to assist me with everything I needed.Carlos’s dedication and attentiveness were remarkable. He patiently listened to my concerns, provided clear explanations, and ensured that I felt valued as a customer. His friendly demeanor and willingness to go the extra mile left a lasting impression.In a world where exceptional service is rare, Carlos stands out as a shining example. His commitment to excellence reflects positively on your organization, and I am grateful for the outstanding support he provided.Thank you, Carlos, for making my experience truly exceptional. I look forward to future interactions with such a dedicated professional.
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February 2024 by pepe bistrain
Jacob treated me very well 5/5
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February 2024 by Carlos fonseca
I went to the T-Mobile store to purchase a new phone. As soon as I walked in I was greeted by May. She took the time to explain the differences in the phones I had questions about. She was really nice and helpful. She has a lot of patience and is great at explaining.
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January 2024 by Mando Sandoval
Joey Cedillo rocks!
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January 2024 by FaZe Dumb
I recently had the pleasure of interacting with Jacob at this Tmobile location and I must say that the experience was truly outstanding. Jacob demonstrated a remarkable level of professionalism, expertise, and customer service throughout the entire process.From the moment I walked into the store, Jacob greeted me with a warm and friendly demeanor. He immediately took the time to understand my needs and preferences, and he provided invaluable guidance on the products and services that best suited my requirements.What truly set him apart was his extensive knowledge of the products. He was able to answer all of my questions in a clear and comprehensive manner, and he patiently walked me through the features and benefits of each option. I never felt rushed or pressured to make a decision, and his genuine interest in helping me find the right solution was evident at every step.Overall, my experience with Jacob and this Tmobile inspect was exceptional, and I would highly recommend him to anyone seeking top-notch service.
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January 2024 by Papu Bae
May is rude and miserable. Give her a tranquilizer
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December 2023 by Lorenzo Renteria
Janet Holguín did a superb job of setting up my new cell...very patient and knowledgeable and very professional...
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September 2023 by Jakoib Uribe
I called this spot for any promotions. They told me about keep and switch. Was at this specific locations for two hours getting everything switched over. The lady helping me said she was able to download my bill and get me reimbursed for the phones I brought over. It was never done. They are just saying anything necessary for a sale. Don’t bother switching over. Not at this location at least.I’ve emailed the location & even got on the phone with them through t mobile customer service representative. Nobody wants to work..
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July 2023 by Jacob Uribe
I called this spot for any promotions. They told me about keep and switch. Was at this specific locations for two hours getting everything switched over. The lady helping me said she was able to download my bill and get me reimbursed for the phones I brought over. It was never done. They are just saying anything necessary for a sale. Don’t bother switching over. Not at this location at least.
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July 2023 by Kailani Azaleah
Was told by this rep I would get some reimbursement cards for transferring my services from Verizon and this was never done.
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December 2022 by Mireya Hernandez
Carlos Valencia Good and friendly customer service Thank you for your services and serving us the best.
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October 2022 by David O
Phones were expensive and proof to obtain veteran discount has become too extensive. I left T-Mobile since signal strength is weak outside of city.
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September 2022 by carolina ayala
Do NOT do business with David at americas, he sold my elderly 86 year old mother a flip phone on a $100 dollar plan when she asked for a $20 talk and text plan. He didnt even set up the phone for her or insert the simcard because he claimed they were too busy!!
