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November 2023 by Trisha Teran
Very helpful sales girl love the clearance items great deals
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November 2023 by Renee Martinez
Favorite place to shop. I’m here so much, they know my name. Not sore of that’s a good thing? ??♀️
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November 2023 by Brissa Korynna
My experience at Torrid was amazing! ESMERALDA helped me out so much. She was kind, patient, and made my trip a 10/10. She should be store manager honestly.
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August 2023 by Kemosabe1071
Great place, very friendly and helpful staff. My lady came out with good stuff at good prices.
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July 2023 by Christina Villegas
The staff are super friendly and helpful. The store is very clean and well organized. I have never walked out without finding something that I like that fits. I love being a member. The discounts are so worth the purchases.
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July 2023 by V Turner
I was simply ignored in the store. There was only 3 customers in the store and the staff seemed more interested in chatting with each other than helping customers so I walked out.
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July 2023 by Krystal Gragg
Fantastic customer service and I was treated like a friend.
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June 2023 by Sandra D.
I love this place! Sales associates are always really nice and helpful!
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June 2023 by Kenyada Owens
This store is a curvy girls dream! I love that the clothes are stylish and not matronly. They offer a variety of sizes, which is most appreciated because I tend to fluctuate. They also often offer in store specials to save $$. I adore the dressing rooms They are spacious, well lit, and have an oscillating fan. I receive 5 star service from Ilean and her staff, and that is the reason I keep coming back.
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June 2023 by Adriana Rico
The store is pretty neat, prices could be pretty high but if you join their rewards program, their stuff could be pretty low in price. To me, (along with most people, I have seen) customer service is important and the cashier that day was amazing, she didn't stop smiling and telling us the promotions they had for the day and the benefits of signing up for a cc.
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December 2022 by Martin Hurtado
Went in by myself to do holiday shopping for my wife. This is a woman's store. Occasionally men will be in the store to accommodate their spouse/partner. But in my case I was alone, for holiday shopping which is a surprise gift to my wife. I felt uncomfortable that the lady employees ignored me & never greeted. Never asked if I needed any assistance. 10 minutes later I saw an outfit & asked an associate about it & seemed like I was a bother & I apologized for bothering. 5 minutes or so the same lady named Dee asked if I needed further assistance or if I was told about the specials the store had. I explained my issue of being mistreated & felt uncomfortable. She apologized & asked what she could help with. I explained that some family was gonna help me pick out something. Dee did check & give some advice. The other 2 cashiers gave attitude & made me feel uncomfortable. I just hope these employees had an off day & is not like that all the time. Returning Customers need to be appreciated & treated well, as for new customers or males who go in to purchase for spouse/partners.
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November 2022 by norma reyes
The employees are always very helpful! Luz is so welcoming and goes out of her way to help! Can always find a great deal!
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October 2022 by Alicia Jasso
The associate at this store is so rude. The store was closed due to the A/C not working, which ok I get it. I was standing at the door reading the sign they had posted and the associate comes out with an attitude telling me that unless I have a package to pick up the store is closed until further notice. Honestly they need to learn tact when speaking to people. Going forward I will just visit the store at the outlet. This is not the first time the associates at the store have been rude.
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May 2022 by The Grim Reaper
Music would make shopping more festive and exciting. Crank it up a bit!
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March 2022 by Alicia Thomas
Not the best experience and that’s not been my experience at the Torrid in Colorado and Georgia. I came in and saw a red shirt. I asked about a shirt that they only had a size 0. She did not offer to check in my size and order online. I ended up ordering it myself. Upon checkout I had returns. They wouldn’t return the shoes due to being pass 90 days. There was concern over returning a jacket where the hood would not stay on. I was told clearance was not returnable. My treatment here was disappointing. I’ve been shopping and Torrid for years. Do better!
