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January 2022 by CYNTHIA IVAN
Joe and James from Toshiba Business Solutions are extremely helpful and have taken care of our old Toshiba copy machine and took the time to guide us through the use of our new Toshiba copier. Many thanks to the two of them from the CCTF staff!
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August 2021 by Oscar Gardea
Eric Rodriguez excellent professionalism and, above all, a lot of patient We are very happy with your services and we hope that soon see better options.Thank you very much !!!!
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August 2021 by Jacob Estrada
Our sales representative Cynthia Guzman from Toshiba really took the time to understand our needs and make sure we got the best pricing possible. Cynthia has always been available for questions either by phone or email. One of our big copiers was giving us issues needing almost weekly onsite tech support. She helped us and got the copier replaced with 2 newer and better machines which have had zero issues in the 2 years we have had them.Toshiba customer service has always been great for us. Whenever I have an issue, about 80 percent of the time I get a tech out the same day. If the tech was not available or it was too late in the day, the tech will be out the next day to address the service call. I have had 3 of their techs come out and all of them are nice and a pleasure to work with. On occasion and I found this surprising, they will call me to see if everything is going well. Have not experienced this kind of support with any other company.When it is time to order supplies I usually get in contact with someone right away on the phone. When there is a wait, I would say it is less than 5 minutes. Supplies are shipped out to you and generally take 3 days.to arrive.I like that meter readings can be automated so long as the printer is on the network. This saves us a lot of time from having to go to each machine.
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August 2021 by RGCF El Paso
Our Foundation has leased a Toshiba copier/scanner for several years. We haven't encountered any problems with our machine and it produces great copies (color & black) and is easy to navigate. The staff at Toshiba are professional and continue to be a pleasure to work with throughout the years. We are very happy with our local provider and plan to continue our professional relationship. Thank you Erik Rodriguez for assisting us with the upgrade! I highly recommend Toshiba when shopping for a copier.
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December 2019 by Paul Castillo
I work there
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March 2019 by Araceli Rocha
I would recommend Toshiba Business Solutions because their service is great. Cynthia Guzman assisted me in finding the copier and the paper folder that meet my office needs. She also worked with my budget and gave me the right price. The installation was fast and easy. Once again the customer service is exceptional!!
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March 2019 by Joshua Salas
The ladies up in front were very friendly and helpfuland great customer service.
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March 2019 by Marcos Lozano
Allen and Erik are very customer service orientated, they understand the product they are selling and have very competitive rates but have brand new machines. this sets them apart from the competition in town.
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September 2016 by Tom H.
This little gem sits across from I10 on Gateway Blvd and the staff and quality if the systems ate exceptional.
