Vernon Gene's Mega Store is a highly regarded business known for its professional and helpful staff. The shop is great, with employees who are dedicated and knowledgeable. The manager, referred to as Esmeralda, is described as a nice and polite lady. The service manager, Sergio, is particularly praised for his excellent customer service. He keeps customers updated on repairs and explains issues clearly, making him a major reason why customers choose to bring their trucks to this place. Customers appreciate the honesty and hard work of the employees. The business is also commended for its accessible prices, wide selection of parts and services, and friendly, knowledgeable staff. Customers have had positive experiences, both over the phone and in person, and are satisfied with the work done. Overall, Vernon Gene's Mega Store is an excellent choice for all big rig repairs and services.
Sergio,Deanna and Mike the awesome mechanic. Got right to the issues we were having with our 2022 Western Star. And even warranty issues as well. You can tell they love their jobs. Thank you all.
February 2024
Shop is great and guys are professional,I had def issue,they fixed with a dayThere is manager i think her name is Esmeralda,i am sorry if i mistaked with name,She is so nice lady and polite
