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January 2024 by David Johnson
My truck leaked and my mattress became wet. Very expensive lesson learned on this move. Uhauls trucks may leak…that’s not cool. I had the protective cover that comes with the mattress plus I had a second cover over it as well. It still became wet. The leak was extensive. I had boxes that became wet as well.
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October 2023 by Andrew Castilloa
The children who work there are there for a paycheck and only that. I knew I left my keys in the truck when it was dropped off, my mother called, they said there was nothing. I went in myself, they said the truck was lent out but they didn’t find anything. My mother went in the next day to TRIPLE check, and they magically appeared. Had my mother not gone to check again, I would’ve been in the hole a few hundred dollars to replace those keys and what they went to. These children need to be more thorough in their cleaning before lending out their trucks. Poor service overall.
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October 2023 by Monica Parra Varela
Trucks are in good condition and staff is helpful!
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September 2023 by Dee
Thank you for you help Brandon. & thank you to Daniella in customer service for helping find the right location. You guys are awesome. God bless
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August 2023 by V Ortega
A bunch of kids work here that could care less about their jobs and don’t know what service means.
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July 2023 by Christopher Mendoza
When the boss ain't around the service here is horrible. They are always understaffed with people that don't know what they are doing. Very upsetting how the staff gets when the boss ain't around.
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July 2023 by Mike Perez
Smooth and Professional customer service. Thanks.
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July 2023 by mean green
Ashton and his crew were very professional and helpful. Thanks gents! Job well done
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February 2023 by Octavio Arreola
CAREFUL! This guys leased me a deficient trailer and don’t want to take responsibility. Also, the manager left a trainee plug in a trailer without supervision; I needed to drive to another location to have a professional check the trailer.
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February 2023 by Yolanda Amaya
If i could give cero stars i would. We went like at 6 pm to get a hook up trailer for our car, we drove more than 800 miles and when we went to return the trailer, the people at the other U- Haul told us that we had a massive bubble in one of the tires. They clearly did not check that everything was in order to provide a SAFE equipment for their costumers, thank god me and my family made it safely to our destiny but this is unacceptable and dangerous. Management did not apologized and refuse to any kind of refund. Beware of this location
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December 2021 by Sam S
Store Hours 7am to 7pm, I went in at 6pm yesterday for a propane refill (this week of the Texas Deep Freeze) and the attendant rudely let me know his propane guy went home already. I asked about the other U-Haul locations and he said "probably not bro, they all go home around the same time." I went to the U-Haul on Montana and they refilled my propane tank because they actually honor their business hours.
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October 2021 by Road Running Transportation
I rent trucks with Pablo and his team multiple times a week.Great customer service, attention for detail and prompt help.Keep up the good work!DS
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September 2021 by Arellano8 Arellano89
Had to wait 30 minutes to refill propane and employees seem like they dont care. You call customer service and they put you on hold for 30 minutes.
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September 2021 by Erick Frey
UHAULLLLYO PABLO YOU AINT A MANAGERSERGIO YOU BROKE SELL YOUR CARMATTHEW IS A SICK DISABLED DUDE AND A WIERDOGIOVANA OBESEBIANCA I WANNA HIT IT FROM DA BACK PAS PAS PAS
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May 2021 by Brown Buffalo
If you love wasting your time come here! This review is only about propane. READ THE OTHER REVIEWS CONCERNING PROPANE, I REALLY WISH I DID...... I called ahead the other day and asked about Propane refills, they said come on down I get there and "there is a problem today come back another day." I made the mistake of coming back: and the following occurs, I wait and wait outside to catch someone working that might tell me that the propane station is even working, inside the line is not moving. So eventually I catch an employee and ask about propane, he says "go inside" and I do. The General manager acknowledges me and says we will be with you and shortly there after walks off. The aforementioned employee is there talking to a couple who believes you can randomly pick up a moving truck on a Friday afternoon without a driver's license so they are on the phone calling people that have a license to come down to the location. The entire time I am "next" but I do not even know if the propane is working. After half an hour wasted I walked off and I will never return. I highly suggest you save yourself the headache and go sit at a red light indefinitely that never changes rather than come to this business. That would be time better spent.
