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August 2025 by Liu Han
Aug 5th 2025
Everything went smoothly and according to plan
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June 2025 by F V
El Paso and Kentucky both were phenomenal getting me out the door and returning my Uhaul back in. Glad I went to these two locations. Even gave my daughter a Uhaul replica cut out she loved haha
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June 2025 by Tara Kirton
The manager was great. Very professional, helpful and relatable. I had an excellent experience because of her.
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May 2025 by Maw Bear FIBRO WARRIOR
They asked for a utility bill plus can only rent one day.
When I know they don't.
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April 2025 by JM Gonzales
Staff was great, and very quick. Thank you.
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April 2025 by Luci Sanchez.
I’m so pleased with the new manager Sarah, she is on top of it, always busy keeping everything clean communicating with customers. She is so positive polite
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December 2024 by getright96
This place is great. Just rented a pickup for in town use and it was fast and simple. Great prices. Will rent from them again.
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October 2024 by Ashley Jones
Staff were very helpful and professional at all times. Best storage facility ever! Will use again if ever needed!
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October 2024 by Michaela
Got a rental, told woman on phone I would have it until 4pm, she stated okay that’s not an issue I wasn’t told of any more charges. I get multiple calls and my family gets calls at 2:30pm that I was to return it at that time and I stated 4PM, they asked if I could get it back at 3:20 and it was already 3PM and they are 15 minutes away and I had a half truck to unload still and stated I would be able to at 4PM like I stated. I was then charged for another rental and other miscellaneous fees after drop off. Never again. If you plan to charge someone for another rental then say that don’t let it be a surprise.
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September 2024 by Lindsay Robles
On the day I rented my storage there was no canopy in front of the office. On the day I moved in all of a sudden there was a random black pole right in the driveway at the gate. There was no clearance signs on the black pole causing me to not see it and hit the Uhaul truck I rented . I had insurance on the truck but it did not cover overhead damage. The day I went to turn in the Uhaul truck at another location The manager was rude and I had made an agreement to pay the deductible on a certain date. However the manager tried to pull money from account to bill me for the overhead damage. I do not feel I was responsible because that pole was clearly in the way of the exit Gate. The manager did not contact me. The manager did not apologize for this happening to me. The manager should have helped me dispute this charge because it would have been the correct thing to do. I had to cancel my debit and credit cards because I feel I was not responsible due to poorly lit entrance and no signs displaying clearance height. I decided that this business was only caring about making money and did not put any effort to correct the situation. I decided that I did not want to rent any from this company. It was a horrible experience for me and it’s very sad that now there are orange cones front. I will never rent from Uhaul again due to the traumatizing experience I had to go through I moved out within the first month because it’s the worst experience I have ever gone through with Uhaul. And I will never take my business there again with a storage facility or with renting a truck from Uhaul. They took advantage of me and did nothing to keep me a happy customer
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September 2024 by monica smith
Nice area and friendly sraff
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September 2024 by MJ Padilla
Young man associate checked me in very well and asked that I have truck back on Saturday by 0900 which I did return at 0855.
There was a pile of dog poop on lower portion of driver seat on floor that I had to partially clean up! Residue of poop is still there!
I put $16.00 gas in truck to cover 49 miles I drove however he gave me a choice to go get more gas because he stated line in truck was barely off from his sheet. I was going to go but I had already ordered my Lyft ride. So I paid $28 extra! Truly unbelievable so I paid and left!!! Young man needs to learn how to make a fair judgement call. I’m a retired US MARINE and last thing I want to do is cheat U-HAUL over two lines on gas line which could go either way. Just BAD BAD BUSINESS!
MPadilla
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August 2024 by Lee Kane
Really good service especially from R. damien
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July 2024 by Melinda Hayes
Rented a unit for nearly 2 years and never had any issues. Would rent again in a heartbeat! Every staff member I encountered was kind and helpful. Thank you!
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June 2024 by Sheri Howze
Great experience with the last minute need to secure a storage unit with U-Haul! From the initial inquiry about availability to the day of move in, I greatly appreciated the professionalism of this team!
