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January 2024 by Gordon Thatcher
Friendly service and they offer a 10% military discount on storage.Also, it was ONLY $12.25 to refill my propane tank. Cheapest in town by at least half.
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November 2023 by Bryce Daniels
Always have trouble refilling propane here.. either the person filling “went home early” or they don’t believe my tank inspection stamp and won’t fill.
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November 2023 by Ashley Lancaster
BELIEVE ALL OF THE HORROR STORIES! I am currently with my stuff in Florida from New Mexico and being told I cannot access it. Not only that, but before my things even LEFT El Paso a storm came through and soaked my boxes so my water damaged stuff is being held hostage for $4,000 that I have showing already paid! USE PODS, or Budget, literally anyone else!
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August 2023 by Gabriela Galarza
Slowest u-haul everThere should be no reason it took me 45 minutes to rent a dolly, when there was two employees inside each handling one customer.
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July 2023 by Bob Oso
Great service had a pleasant chat with the front desk she explained everything thoroughly offered me different options convince me for an upgrade and thank God she did save my self a lot of trouble. Drop off was easy young man at drop off was super friendly got me squared away will be back thank you.
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June 2023 by alex Lopez
After the return , employee purposely broke the dolly tie wrap and charged me adtnl $7 on my invoice . I never used the dolly . I made sure to sweep the inside of the cargo area . Surprisingly when I returned it he charged me $7 and the tie wrap was visibly next toThe dolly . I would have 100% sweptThat away of it was used . Make sure you check your invoice before you leave your return . # 89700329
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April 2023 by jesus lugo
I showed up on Sunday to buy some propane and they closed early ...dyer
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February 2023 by Arlene Payan
Two young gentlemen who helped me to begin my journey and when I turned in the truck were just AWESOME!!! SO KIND ready to help. It was just a real blessing. Thankyou guys you made my day.
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October 2022 by Hal Howerton
If you are going to sell propane have someone available to do the job to day 10-22-22 I lost over 1/2 An hour waiting for propane. Then man in store working said go to garage and tell Benito Propane I did and was told he will be there right now. Several minutes later know one showed up.time lost that I can’t get back and projects that can’t get done when they need to be done.This was not the first time this has happened at this location.Hal HOWERTON
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August 2022 by Sofia Mendoza
Not friendly, lady seems to be Miserable with her life. I didn’t feel comfortable asking questions. Which is not good for business.
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July 2022 by brendon Holland
On approximately the 23rd of June I reserved the truck 26' and a car hauler reservation #13535621. not a car Dolly when ready to pick up vehicle and car hauler on 27 june monday was informed by the front desk and also the manager they did not have the car hauler and was told to go to another company to get a hauler. And sry nothing we can do. Penske nor budget rents the car her without a truck from them there's now will cost me in extra $1000
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June 2022 by Elsa Bustillos
Lady this morning was very rude. Did not have knowledge of basic questions about the details of Uahauls requirements. I heard children in the back and she began talking to them in middle of my question then proceeded to tell me she’s going to put me on hold. She never came back. After ten minutes I hung up.
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May 2022 by Brother Ballesteros
No clue why so many people have had a bad experience , with this uhaul but I didn't great I even forgot to clean it last minute but they lent Me a broom and I cleaned it out quick so I wouldn't get a fee overall great customer service online booking was fast and efficient
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March 2022 by Crztyn Blest
I went to apply for a job and was discriminated against! I walked in asked for an application... guy at front desk said manager Saul was in and maybe I can get interview now but instead was given his "business" card and was told to text him for details. I did as was instructed and HE NEVER RESPONDED! I WASN'T EVEN ABLE TO APPLY LET ALONE OBTAIN EMPLOYMENT! WHAT'S THE POINT OF THE BIG SIGN OUTSIDE SAYING HOW JOB IS AVAILABLE, APPLY INSIDE IF THIS GUY DOESN'T EVEN GIVE PEOPLE AN OPPORTUNITY? U-HAUL NEEDS TO GET RID OF THIS GUY AND MAYBE THEY'LL HAVE BETTER BUSINESS!
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November 2021 by Josh Lewis
Had to pay 300 for a 2 day truck rental even though it’s advertised as 20 a day. SCAM‼️
