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March 2023 by Mike Haslacker
I updated our new board of directors with this new bank and what a mess they have made. We have payments coming up and are unable to get them updated and the billing address has changed as wellVery poor customer support. They weren’t ready to take over. Stay away from these children.Received a voicemail from a Mark who as of today is missing in action and issues are still not resolved. I don’t have time to run to this institution every day. 10 minutes would be sufficient but they run the show not you.
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March 2023 by Gary Wenzlaff
As long as we dealt with United Bank we were happy customers. However, since Feb 20th, 2023 there is no service at all! The online banking system does not work, phone calls are not answered nor responded to. It seems time to change to another bank.
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March 2023 by Gitsie Gangrene
They weren't a great bank to begin with but they've gotten worse since they sold their souls to a "bigger" bank. I'll be leaving very soon.
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March 2023 by Rosa Latendorf
(Translated by Google) I have been with this bank for about 10 years. I have never had any problem. The employees are always very professional and friendly. I hope it continues as well as before.(Original)He estado con este banco alrededor de 10 años. Nunca he tenido ningun problema. Los empleados siempre muy profesionales y amables. Espero que siga tan bien como antes.
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January 2023 by Cecilia Gonzales
Employee Sandra Alarcon is the Worst Employee You Will ever Meet. She bad mouth customers, after they leave bank. Spends her time monitoring accounts, for the wrong reasons. Talks bad about all the Employee's. Behind their backs like Martha Mendez, Cindy, Cynthia and Upper Management. She is Rude, Unprofessional, Insecure. She spends a lot of time calling Grace to Bad Mouth Martha Mendez. She LOVES Gossip, involves people by Cheating, Back Stabbing & Lying. Always Fighting with her husband & family at work.Over the phone. Horrible Behavior. She has always been Jealous about everyone. Lazy & Unprofessional. Horrible Human Being. She is Miserable, Unhappy and Fake. Her Soul is Rotten.
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August 2022 by Yamel Carrillo
Employee Sandra Alarcon is the Worst Employee You Will ever Meet. She bad mouth customers, after they leave bank. Spends her time monitoring accounts, for the wrong reasons. Talks bad about all the Employee's. Behind their backs like Martha Mendez, Cindy, Cynthia and Upper Management. She is Rude, Unprofessional, Insecure. She spends a lot of time calling Grace to Bad Mouth Martha Mendez. She LOVES Gossip, involves people by Cheating, Back Stabbing & Lying. Always Fighting with her husband & family at work.Over the phone. Horrible Behavior. She has always been Jealous about everyone. Lazy & Unprofessional. Horrible Human Being. She is Miserable, Unhappy and Fake. Her Soul is Rotten.
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August 2022 by Carmen Sanchez
Employee Sandra Alarcon is the Worst Employee You Will ever Meet. She bad mouth customers, after they leave bank. Spends her time monitoring accounts, for the wrong reasons. Talks bad about all the Employee's. Behind their backs like Martha Mendez, Cindy, Cynthia and Upper Management. She is Rude, Unprofessional, Insecure. She spends a lot of time calling Grace to Bad Mouth Martha Mendez. She LOVES Gossip, involves people by Cheating, Back Stabbing & Lying. Always Fighting with her husband & family at work.Over the phone. Horrible Behavior. She has always been Jealous about everyone. Lazy & Unprofessional. Horrible Human Being. She is Miserable, Unhappy and Fake. Her Soul is Rotten.
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August 2022 by Grace Blessed
Employee Sandra Alarcon is the Worst Employee You Will ever Meet. She bad mouth customers, after they leave bank. Spends her time monitoring accounts, for the wrong reasons. Talks bad about all the Employee's. Behind their backs like Martha Mendez, Cindy, Cynthia and Upper Management. She is Rude, Unprofessional, Insecure. She spends a lot of time calling Grace to Bad Mouth Martha Mendez. She LOVES Gossip, involves people by Cheating, Back Stabbing & Lying. Always Fighting with her husband & family at work.Over the phone. Horrible Behavior. She has always been Jealous about everyone. Lazy & Unprofessional. Horrible Human Being. She is Miserable, Unhappy and Fake. Her Soul is Rotten.
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July 2022 by Yamel Velarde
Employee Sandra Alarcon is the Worst Employee You Will ever Meet. She bad mouth customers, after they leave bank. Spends her time monitoring accounts, for the wrong reasons. Talks bad about all the Employee's. Behind their backs like Martha Mendez, Cindy, Cynthia and Upper Management. She is Rude, Unprofessional, Insecure. She spends a lot of time calling Grace to Bad Mouth Martha Mendez. She LOVES Gossip, involves people by Cheating, Back Stabbing & Lying. Always Fighting with her husband & family at work.Over the phone. Horrible Behavior. She has always been Jealous about everyone. Lazy & Unprofessional. Horrible Human Being. She is Miserable, Unhappy and Fake. Her Soul is Rotten.
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February 2020 by Steven Lane
had my credit with them, they are a good bank to deal with.
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October 2019 by Sirous Partovi
We were away from El Paso and had an emergency in another city which required us to wire money. I was told by the bank manager that they couldn’t do a wire transfer due to the Patriot act and that we need to be present at the bank to send the wire. I asked him, what if I were in another country and needed money in an emergency? His recommendation was to use Western Union! I checked out the Patriot act which was put into law to deter terrorists from benefiting from money laundering.
