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February 2024 by Carlos Renteria
Excellent service
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February 2024 by Bernadette Guaderrama
The young ladies that assisted me were exemplary. They are the always focused on customer service. I have never had a negative experience at this UPS store. Thank you.
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January 2024 by Arturo Jayme
Do not go here. They are ordered to charged the highest possible price on UPS fees.Unprofessional. You do have options. USPS and FedEx.
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October 2023 by Beverly Binyon
I go here ALL the time. The service is excellent!
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September 2023 by Jonathan Pinney
I hate going to the UPS store… my reviews are usually more informative but considering my interaction was limited, not by choice but by the disregarded attitude Sabrina S. (The employee) had, I don’t have much to include. I was not greeted, I was not even provided recommendations… I had to choose an oversized box from the “office supplies” because the “shipping store” had limited options… either that or the employee simply just did not care. Reconsider your choices or maybe just a different store, because the employees that were running the place, at least while I was there, are untrained, unfriendly, and lack awareness when it comes to customer service. Management needs to have a good chat with their staff to get the probably biased 4-5 star reviews going again.
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July 2023 by Don H.
Very frustrated by this store. They try to force you to buy their packaging material by telling you that yours is not sturdy enough and therefore, they won't mail or ship it. My letter size manilla envelope is just fine for a single piece of paper & their special shipping mailer wasn't necessary. This happened 2x on two different occasions. The second time I just left & went to the US Post Office. They took it with no issues & no questions. I understand the purpose of up-selling but please ... only when it's needed and don't force the issue by saying you won't ship when others clearly will.
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June 2023 by Eleu Vazquez
$1 per page to fax something is highway robbery. Ridiculous.
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March 2023 by OH
Please teach your staff customer service skills not only do they not greet the customers who give your organization their service but them a job. They seem completely bothered and annoyed to help customers. This goes specifically to your staff Cristy and the girl with the heavy makeup and nose piercing they lack complete customer service skills or manners at that. Management you need to step up and address your staff weaknesses.
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March 2023 by dani
i went to this location to ship a few items to my family, I’m new at this so Cristy helped me out. Cristy was so attentive as well as the other two workers there. I’ll definitely be back
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March 2023 by Alexis W.
Very nice staff, but it is very expensive to mail things through UPS. I would go here again though because they make things easy and they have different services to use that are helpful like printing and paper shredding.
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July 2022 by Tatiana Anchondo
Best UPS in town, hands down. Great customer service. Cynthia and the rest of the staff go above and beyond to help with anything you need in a timely manner. Also, the store is stocked with EVERYTHING you need. Highly recommend this particular store!
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July 2022 by Carolina Caballero
The customer service is excellent here. I have shipped skis, large suitcases, and so much more. All the items were delivered on time and safely.
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July 2022 by Yvette Muir
A one stop shop with amazing service. They even package your items without boxes, and they all do it with a smile! It's no wonder why they are constantly busy! I highly recommend them!
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July 2022 by Randy Watson
I went for passport pictures for my daughters.They were very fast and cheap.This ups has the best service and the store is so nice!
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July 2022 by Fernanda Gratton
My go to place for my amazon returns! Great customer service and fast service!. I highly recommend this location. The staff is always helpful.