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July 2025 by Desirée S
I don't know about everybody else's experiences but mine was great when I went into the post office. Debbie help me out at the counter and she was very kind and helpful.
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June 2025 by Eric Gonzalez
The driver that delivers in 79915 by northloop is real un professional. Wants no cars parked at all on the street. Which is impossible. By law 30 feet is required and yet still cant manage to get the delivery vehicle in that mount of space. 2nd. Throws our packages over the wall.. has broken 2 items that i have received due to carelessness. All they have to do is place the package on top of the flat pillar thats not even 5 ft tall.
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February 2025 by John Massaro
Another 30 lb package full of liquid thrown over my 6 1/2 foot privacy fence in my back yard versus being placed by my front door where the driveway is. Guess what happened? 30 lbs of exploded liquid which cost $44 through Amazon. Every time I go to the supervisor at the Hercules office to report damaged goods through the same neglect I receive no calls in response. THIS BAD DELIVERY SERVICE NEEDS TO STOP!!!!
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January 2025 by Joshua Chanez
Forced me to buy priority mail. Lost my package and denied my insurance claim. This review is my only way to cope
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August 2024 by RA AR
Miserable experience. I only went because my local office was closed on Saturday. The clerk made me purchase an entire roll of tape when I only needed at most a single piece (I understand nothing is free but they had rolls and rolls of tape on their desk). Besides that, I asked for a fragile sticker, to which I was told they stopped carrying those many years ago. Just went to my local office again they not only helped me tape my very small item but also provided a fragile sticker on top. This office has confirmed lied about that. I'll just avoid using the post office on Saturday. Won't be coming back, thanks for the hassle!
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July 2024 by Enitsuj Esor
The staff here are very unprofessional and unethical. When asked for help they pretend to help you then 6 months later your still have the same problem that was never resolved. You can hear them and the supervisor talking poorly about their customers with his staff laughing and making jokes. Not knowing we can hear them in the lobby. Very very unprofessional. I hope they can find better staff for this location.
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June 2024 by Gabe Villalobos
Why why why is it such an offense to give a piece of tape to customer??? Just a little rip ??????
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March 2024 by J J
People seem lazy, no sorry, I meant unmotivated, disgruntled and irritated. Need a new staff of happy people wanting to work that have better social skills with excellent customer service experience to provide too. This is the most depressed post office I ever stepped into. And they have the worst attitude, everyone there looks like they want to shoot the person they’re serving in the face. It makes me not want to go there but I have no choice as my packages get delivered there, unfortunately. And they always make mistakes, which confirms they just don’t care. Why do you all hire the most miserable people to work at the post office? I will pray for your employees there, they seem to be super unhappy people.
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February 2024 by Hector Carbajal
Unprofessional and irresponsible staff at the Ranchland location. The manager needs training in handling irresponsible staff. Unacceptable negligence at this location!
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February 2024 by William Crowley
Staff is unfriendly and slow
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December 2023 by Tristan Cunningham
Asked for a package to be held at the office, said they would do that and I could pick it up the next day. Went to get it and they said it was sent back to the sender. If I could give Zero stars I would.
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December 2023 by Tricia Autry
It would be nice if they had a copier on-site. Everyone was nice though
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October 2023 by Rigo Mendez
Every employee are very professional and with a lot of experience and knoledge in what they do
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August 2023 by Jr C
Fast and safe delivery
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August 2023 by Cynthia Aguilera
Friendly customer service