-
March 2024 by J J
People seem lazy, no sorry, I meant unmotivated, disgruntled and irritated. Need a new staff of happy people wanting to work that have better social skills with excellent customer service experience to provide too. This is the most depressed post office I ever stepped into. And they have the worst attitude, everyone there looks like they want to shoot the person they’re serving in the face. It makes me not want to go there but I have no choice as my packages get delivered there, unfortunately. And they always make mistakes, which confirms they just don’t care. Why do you all hire the most miserable people to work at the post office? I will pray for your employees there, they seem to be super unhappy people.
-
February 2024 by Hector Carbajal
Unprofessional and irresponsible staff at the Ranchland location. The manager needs training in handling irresponsible staff. Unacceptable negligence at this location!
-
February 2024 by William Crowley
Staff is unfriendly and slow
-
December 2023 by Tristan Cunningham
Asked for a package to be held at the office, said they would do that and I could pick it up the next day. Went to get it and they said it was sent back to the sender. If I could give Zero stars I would.
-
December 2023 by Tricia Autry
It would be nice if they had a copier on-site. Everyone was nice though
-
October 2023 by Rigo Mendez
Every employee are very professional and with a lot of experience and knoledge in what they do
-
July 2023 by Zaur Hasanov
Love this location. Everyone is friendly and supportive. Patience and respect towards elderly customers is amazing here. Wish P.O. Boxes were updated to more modern systems, dials stick all the time.
-
February 2023 by R.T. COLEMAN
This is by far the worst USPS in El Paso Texas. Customer service and explanation of services provided is non existent. Employees attitude and knowledge base of services provided by the USPS is lacking in every aspect. Do not recommend.I have received better service in third world countries.Product knowledge, capability, and service extremely poor.Experience date 01/11/2023
-
December 2022 by Er_Mar_Gur
This is the ONLY post office to lose my package in the entire city. Dropped off my package, handed it directly to an employee, wasn’t given a receipt and now my package isn’t tracking nor in their “system” NEVER AGAIN
-
September 2022 by Alicia Bohlin
I went in right when they opened. The lady was kind, helpful, and fast serving people. She did a great job!
-
October 2021 by Jason Riddle
How does a post office run out of stamps??? They cant even print an over night stamp. Clercks solution ... 52 regular stamps on package.
-
October 2021 by David Phillips
Employees and helpful and always have a smile on.
-
September 2021 by Mario Santiago
They need to focus on their costumers
-
August 2021 by Joel Calderon
We have great mail man he is Mike Vasquez very accurate with our mail . If you have a problem with mail gives you advice how to fix it .On July 30 2021 I was expecting a important package from fedex my phone said it was delivered he noticed box at the wrong address and notified me I went to pick up package show How great to have him in our route ?
-
June 2021 by Viola Villanueva
We have a variety of postmen but one in particular (today 5-27-21) fails to pick up mail to be picked up. I had mail hanging for two days and it was never picked up. Today, I was home, saw him and had to go across street to give him mail. I’ve mentioned a few times he doesn’t pick up mail and just says “sorry.” He needs to look up at houses! If I hadn’t been home today, again he wouldn’t have stopped!
