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April 2025 by Jim Saunders
I shop here out of convenience. I get the basics here and then get everything else at Albertsons. It's not the value it once was.
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April 2025 by Jayley Reks
This Walmarts cool. But Lidia in cashier is really rude.
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April 2025 by THE END
Is hard to find someone that can communicate with you in English, been so closed to Juárez, most of this Walmarts hired people that don or hardly speak English
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April 2025 by Michael Brown
Customer service in the front at money center have a bad attitude. They really don't seem to have Customer service skills. The guy really has a bad attitude. Needs to be in the back stocking shelves or something. Customer service doesn't work for him.
. at work sick or something. Just another way of passing it on to someone else. Nevertheless good thing there quite a few walmarts in el paso. I will not return to that one
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March 2025 by Wanda Landry
I had a very frustrating experience with customer service at this location. I was mistakenly charged for a coffee I never purchased, and I only noticed it after paying. The item wasn’t on the original scan page, so I called over the clerk to clarify. Instead of simply correcting the mistake, I was told to go to customer service and process a "return"—but how do you return something you never bought in the first place?
The experience at the customer service desk was even worse. The clerk was rude and dismissive, barely acknowledging my concern before abruptly asking, "Anything else I can do?" as if I was inconveniencing her. When she handed me the refund, she practically threw the money at me.
On top of that, the self-checkout machines here frequently malfunction, and it feels like the staff expects customers to just accept being overcharged. When I tried to call the manager afterward, all I got was an automated recording. It really makes me wonder if overcharging is happening intentionally, assuming that non-English-speaking customers won’t notice or complain.
Overall, this was an extremely disappointing experience, and the lack of basic customer service is unacceptable.
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March 2025 by AGON
Crowded but still a great place to shop.
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March 2025 by Adrian Aquino
This Walmart is ass it took me three hours to get a chair…. A chair asked five associates and I got the same repeated answer “let me get someone to help you”
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March 2025 by Brenda Encerrado
We were looking for flowers, and they don't have
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March 2025 by Yue
Busy. Very busy.
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March 2025 by Sarita Granados
THEY NEVER! NEVER! ANSWER THE PHONE!!!!!!
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February 2025 by Jude Singh
It could always be better.There were some places that were disorganized
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February 2025 by Loreinn Huitron
The worst customer service ever, lazy employees, management is not productive and does not implement efficiency among the employees, bathrooms are always filthy no matter the day or time, this place is always dirty. Traffic and parking is always horrible at this Walmart, BUT the worst part is the pick up and delivery department. GM you need to get new staff for this department!!!
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February 2025 by Lloyd Drake
This place never answers any phone calls they receive. I've tried calling 7 times in a row, and it always ends up hanging up on me.
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February 2025 by HERNANDEZ DEL HIERRO CESAR
Today I got a surprise, it turns out that I bought some tires online and made an appointment for the installation.
My car is Mexican and when I took the car's data to install the tires, the worker told me that it cannot be installed because the series is Mexican.
REALLY INCREDIBLE.
Your name was!!!!
Bad service, they don't communicate that detail anywhere.
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February 2025 by Johan Wictor
I would say Walmart is my option if there's no Wholefoods or Trader Joe's in the area. Generic all day items.
