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January 2024 by Patrick D.
WestStar Bank is a local bank that has expand quite dramatically over the past decade. They are very active in commercial loans for multi family and residential loans as they are very involved in the economic development in the Borderplex region. WestStar Bank is also very involved in the community with the sponsoring of the SunBowl football game and other basketball tournaments. Service is very good with the objective to develop long term relationships with their primary markets.
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December 2023 by Ivonne Polk
The more that I do business with this bank the more I hate them. Setting up an account was a nightmare, and was not done 100% the first time, so after sitting there for 2 hours, I had to go back and sign more documents. Attempting to pay for a group trip became a nightmare, when I had to physically go in to the branch to transfer over $10K (business to business). Getting checks from them has been a nightmare, the first time who knows where they sent them but they were not mailed to me it took them 6 weeks to figure that out. Now that they reordered the checks and had them mailed to their office, they did not tell me for weeks that the checks are ready. Now they are telling me if I do not pick them up ASAP they will be shredded. Their hours are VERY inconvenient for anyone with a job, and no one else is allowed to pick them up for me. Who closes at 4pm and does not open Saturdays.
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December 2022 by Scott F
Lacking required level of bank tellers. Not open on Saturdays.
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September 2022 by Stephen Myers
Great service
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February 2022 by Jacob Clabaugh
Not one to write reviews, except when I see exceptional service. Could not get Chase Bank to work with me when I needed checks cleared for my business to continue, even upper management told me there was nothing they could do and that banks are not allowed to verify funds anymore due to privacy issues. Well, thanks to Denise at WestStar I found that is not the whole truth and you can still verify funds. They got my check cleared and allowed me to continue on with my business with no delays. Special thanks to the bankers at the Redd Road location, you have made JJC Contracting a very loyal client.
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January 2021 by william hayes
WestStar is incredibly easy to work with has truly changed my growing negative view of banks as a whole. They're by far the best bank I have been a part of! my only regret is not switching sooner.